Guest Service Agent (Korean Speaking) | NV Lễ Tân (tiếng Hàn)
- Hạn nộp: 30/04/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Sơn Trà - Đà Nẵng
Làm theo ca
Tiền sảnh
Nhân viên
18/09/2023 08:05
Mô tả công việc
PHẠM VI CÔNG VIỆC/SCOPE OF WORKS
Responsible for all activities relevant to the Front Desk such as the reception, check in - out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.
NHIỆM VỤ VÀ TRÁCH NHIỆM/DUTIES AND RESPONSIBILITIES
- Greet all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity. -
- Register and rooms all arrivals according to established procedures
- Perform check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
- Maintain cashier float and ensures accurate daily report of all money received. - Cash hotel guest’s personal and travelers checks and assists with currency exchange. - Keep abreast of all modifications to accounting policies and procedures. - Responsible and attends to guest’s request of using the service of safety box at all times- Knowledgeable of all special promotion procedures, for programs such as: Seasonal Packages, Radisson Rewards programs. - Attend to guest’s complaints, inquyries and requests, referees’ problems to supervisor- Guest Service Manager if he- she unable to assist.
- Familiar with other Radisson Hotels so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Radisson Hotels- Do everything possible to ensure that the guests depart the hotel with a positive impression of hotel service.
- Perform the audit balances and prepares all works for audit in an orderly fashion. - When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival. - Maintain comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems. - Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a Radisson Brand property- Take personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state all times. - Endeavor to maintain the high standards of the hotel with particular regard to the importance of Radisson Rewards member and other VIP’s and with reference to hotel and to be a health or safety hazard.
Quyền lợi được hưởng
Working in dynamic, professional working environment with many opportunities of career development.
Yêu cầu công việc
Experience as GSA/Receptionist and fluent in Korean is a must.
University degree in Korean, English or equivalent major.
Yêu cầu hồ sơ
Hình thức nộp hồ sơ: (Tiếng Việt và Tiếng Anh)
1. Gửi trực tiếp về địa chỉ: 170 Võ Nguyên Giáp, Quận Sơn Trà, Đà Nẵng
2. Gửi CV về địa chỉ email : Tin đã hết hạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 170 Võ Nguyên Giáp, Phước Mỹ, Sơn Trà, Đà Nẵng, Vietnam
- https://www.radissonhotels.com/en-us/hotels/radisson-da-nang
Khách sạn 5 sao tiêu chuẩn quốc tế Radisson Hotel Danang được quản lý bởi tập đoàn quản lý khách sạn quốc tế Radisson Hotel Group với hơn 1600 khách sạn trên toàn thế giới.
Thông tin liên hệ
- Human Resources Dept. - HRM