Food & Beverage Sales Manager / Quản Lý Kinh Doanh Bộ Phận Ẩm Thực

JOB SCOPE SUMMARY:

The F&B Sales Manager is responsible for contracting and closing local catering, restaurant and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.

• Mức lương cạnh tranh / Attractive Salary
  
• Thưởng Phí Phục Vụ / Service Charge
• Cung cấp 2 bữa ăn/ca / Free meals per shift
• Đồng phục giặt ủi / Free laundry
• Gửi xe miễn phí / Free parking
• Tham gia các hoạt động, các khóa đào tạo theo tiêu chuẩn của Marriott / Training and Activity by Marriott

Job Knowledge:

• Manages sales efforts for the hotel including local corporate and social catering and F&B outlets.
• Works collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.
• Executes and supports the company’s Customer Service Standards and hotel’s Brand Standards.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
• Performs other duties, as assigned, to meet business needs.

Education: High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.

Experience: 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.