Sales Coordinator

Job Summary

• Under the guidance and supervision of the Director of Sales (DOS) Multi property and within the limits of hotel policies and procedure, supports the sales team in all aspect of sales administration.

Essential Duties and Responsibilities – (Key Activities)

• Responsibilities includes overseeing day-to-day sales administrative task such as keeping organized sales records, preparing minutes of all briefings and meetings, collating information for sales reports, and related task in sales administration.

• Ensure to support the one-stop shopping concept is applied at all times for any lead generated for Leisure sales and MICE business and endorses to Sales person in charge for handling.

• Supports in maintaining an effective account management system through Opera and Delphi FDC.

• Supports in tracing on accounts and bookings that are logged into Opera and Delphi FDC daily and ensuring that traces are acted upon timely and thoroughly by the sales person in charge.

• Assist in drafting all business contracting both leisure and MICE.

• To ensure to communicate to the MICE Sales Services team all group leads for handling.

• Keep the department head updated on any internal matters relating to hotel staff and events.

• Performs related duties and special projects as assigned.

• Career Opportunities
• Training & Development
• Insurance
• Accommodation - Hoiana Staff Village
• Uniform

Required Skills –

• General Skills:

Communication

Leadership

Customer service

Analytical

Problem-solving

Computer/software proficiency

Detail-oriented

Ability to multitask

Excellent verbal and written communication skills

Well-organized and responsible with an aptitude in problem-solving

A Team player

• Technical Skills: Microsoft Office, Opera, and Delphi FDC

• Language: Vietnamese and English

Qualifications –

• College degree

Experience –

• Minimum 1-year experience in Hotel rooms division or administrative role in a hotel environment.