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Revenue & Reservations Manager | Quản Lý Đặt Phòng & Doanh Thu (Based in Phu Quoc)

  • Hạn nộp: 27/04/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Ngành nghề
Tiền sảnh
Cập nhật
16/04/2024 09:52

Mô tả công việc

  • Responsible for the implementation of RM methods in a dedicated hotel in order to maximize the turnover in accordance with hotel strategies, brand's marketing and customer's needs.
  • Responsible for implementing a revenue management approach at a dedicated hotel to maximize revenue in accordance with the hotel strategy, marketing of the brand and customer needs.
  • Responsible for having all the revenue management processes in place in the hotel, he/she implements the GM's strategy on daily basis, updates planning, quotes groups and alerts GM, when market deviates from strategy.
  • Responsible for all revenue management processes at the hotel, implementing the General Manager's strategy on a daily basis, planning updates, group quotes and reporting to the General Manager, when the market deviates from the strategy.
  • Be in charge of helping to reach and beat the operational turnover budget of the hotel.
  • Responsible for helping to achieve the hotel's operating revenue budget.
  • Support the GM in the creation of the strategy (with proper analysis) and to work effectively with the implemented revenue management system. Furthermore, to implement the strategy, based on the daily recommendations in the distribution channels, as well as the daily check of the system recommendations for sense and provide complementary or revised proposals for optimization.
  • Assist the General Manager in creating the strategy (with proper analysis) and to work effectively with the joint implementation management system. Moreover, to implement the strategy, based on daily recommendations in distribution channels, as well as daily checks on recommendations on the meaning of the system and provide additional or optimal recommendations for modifications .
  • Communicate the processes to follow in terms of booking quality and correct data input into the PMS, toward the reservation and front office team;
  • Communicate processes for compliance with order quality and data inclusion in PMS, towards booking staff and receptionists;
  • Regularly check input and data quality. Update the event database .
  • Update the Reservations event database:
  • Ensure the booking, cancelation or adjustment of room booking are handled smoothly and well recorded for reference.
  • Ensure that reservations, cancellations or adjustments of guests' reservations are handled smoothly and stored fully for reference.
  • Respond relating room booking information to partners and consult to Manager and Assistant FO Manager on relating information before sending confirmation to guest.
  • Respond to partners with information related to reservations and advise the Head and Deputy Head of Reception department on the relevant figures before sending confirmations to guests.
  • File relating records in relating to room booking.
  • Keep a record of documents related to the reservation.
  • Check list of incoming guests and relating documents 1 day prior to their arrival to ensure correct information.
  • Check the visitor list and related documents one (01) day before arrival to ensure accurate information.
  • Print list of incoming guests in the day and send to relating departments.
  • Print the list of upcoming guests for the day and send the relevant departments.
  • Make weekly and monthly reports, to estimate room occupancy and send to Manager and Assistant Manager of FO Department.
  • Make preliminary reports monthly, weekly, predict room capacity for the Head and Deputy Reception Department.
  • Print out list of VIP guests including their information, hobbies and send to department-in-charge on weekly basis.
  • Weekly print a list of VIPs with information, interests and send them to the departments in charge.
  • Maintain and develop good relationships with travel agents, airline companies, business enterprises as well as social organization.
  • Maintain and strengthen good relationships with tour operators, airline companies, commercial organizations as well as social organizations.
  • Survey the market, the competitors in terms of pricing and closed dates as a basis for future pricing strategies;
  • Survey the market, price competitors and closing dates as the basis for future pricing strategies;
  • Analyze the contract performance (price, allotments, number of rooms sold, etc) before decisions on renewals are taken.
  • Analyze contract performance (price, allocation, number of rooms sold, etc.) before deciding on an extension.
  • Act as a support in the preparation of the annual revenue budget.
  • Performed as an aid in preparing an annual revenue budget.
  • Other tasks as assigned by GM.
  • Report to General Manager

Quyền lợi được hưởng

  • Full social insurance, PVI personal health care
    Bảo hiểm xã hội đầy đủ, bảo hiểm sức khỏe PVI;
  • Annual leave, Public Holidays benefits
    Ngày phép năm và chế độ nghỉ lễ theo quy định;
  • Home visit, relatives visit allowance
    Chế độ về thăm nhà và người thân thăm nhân viên;
  • Accommodation, meal allowance, transportation to work
    Trợ cấp sinh hoạt: ăn, ở, phương tiện đi làm,…
  • Extremely competitive incomes & incentives
    Các thu nhập lương và thưởng cạnh tranh;
  • Professional, friendly and classy working environment
    Môi trường làm việc chuyên nghiệp & thân thiện;
  • Develop, grow and innovate your talent through learning programs by Wyndham University
    Phát triển tài năng qua hệ thống đào tạo Đại học Wyndham;
  • Employee benefit offering discounted rates at Wyndham Garden Grandworld Phu Quoc
    Ưu đãi giá nhân viên khi sử dụng dịch vụ tại khách sạn.

Yêu cầu công việc

  • Education: At least Intermediate/College with a specialization in Hospitality, Management or other related professions.
  • Experience from 01 year in an equivalent position in a standard 4-5* restaurant/bar in a hotel environment
  • Agility, honesty, effective communication skills, willingness to work in shifts, overtime.
  • Ability to communicate in English
  • Skilled in handling situations, under high pressure;
  • Basic level of informatics.


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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Môi trường làm việc
Chế độ đãi ngộ
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BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô: 100 - 499
  • Wyndham Garden Grandworld Phú Quốc, Khu Bãi Dài, xã Gành Dầu, thành phố Phú Quốc, tỉnh Kiên Giang.
  • https://wyndhamgardenphuquoc.com/
  • Wyndham Garden Grandworld Phu Quoc's best 4-star standard with a 4/5 star quality hotel in the north of the island and is located very near to Phu Quocs beautiful north coast line and beaches and within the Grand World project, Wyndham Garden Grandworld Phu Quoc has 921 rooms designed in a art deco interior style. Visitors to Wyndham Garden Grandworld Phu Quoc will experience living in the sleepless city of The Grand World, enjoying delicious modern Vietnamese and Western cuisine. Wyndham Garden Grandworld Phú Quốc đạt tiêu chuẩn 4 sao tốt nhất với khách sạn chất lượng 4/5 sao ở phía Bắc đảo và nằm rất gần bờ biển phía bắc và bãi biển xinh đẹp của Phú Quốc và nằm trong dự án Grand World, Wyndham Garden Grandworld Phú Quốc có 921 phòng được thiết kế theo phong cách nội thất trang trí nghệ thuật. Du khách đến với Wyndham Garden Grandworld Phú Quốc sẽ được trải nghiệm cuộc sống tại thành phố không ngủ của Thế giới rộng lớn, thưởng thức các món ăn ngon hiện đại của Việt Nam và phương Tây.

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