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Bartender

  • Hạn nộp: 31/12/2023
  • Mức lương: 5 - 8 triệu

Thông tin cơ bản

Số lượng
4
Nơi làm việc
Quận Đống Đa - Hà Nội
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực
Vị trí
Nhân viên
Cập nhật
06/12/2023 10:25

Mô tả công việc

• Responsibility of the quality of product, presentation, flavor which are delivered from bar to the customer. Ensures consistency in providing luxury quality of service, food and beverage to the guests.

• To keep up to date with the current trends in the competitive market and assist the Head Bar in the development of the service and menu pairing/pricing strategies.

• Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.

• Be knowledgeable of the hotel’s offerings, special events or promotions to provide most up-to-date information and accurate information to guests

• Be the Champion in menu knowledge of the restaurant and delivers stellar recommendations and food-beverage pairings to enhance guests’ dining experience.

• Recognize the importance of LQA and Brand standards as to deliver excellent audit and service performance.

• Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support

• Attend all briefings, meetings and trainings as assigned by management

• Analyze guest feedback from direct feedback, comment card or any online reviews and providing strategic direction to improve overall rating.

• Assists the higher management in updating the Standard Operating Procedures in accordance to the hotel standards and business level by suggesting improvements to improve efficiency of work and performance.

• Proactively identify training needs of team members to ensure enhancement and performance improvement.

• Protect the privacy and security of guests and coworkers.

• Assist higher management on planning for yearly/monthly/weekly promotion and drive event successfully

• Report any issue or damages and breakdowns within working areas and the hotel to ensure a defect-free facilities and service amenities provided.

• Actively responsibility in menu development, maintaining updated and accurate costing of all the drink prepared and sold in the outlets

• Responsibility on all the product prepared in a consistent manner and meet quality standard

• Assist the manager on monthly/ quarterly tasting plan and achieve target of approval drink

• Be responsible of the purchasing request, the acquisition of needed ingredients and service including inventory management and storage

• Be responsible to advice for layout & purchasing for new bar set up : bar equipment / booking tools / glassware as per concept

• Ensures opening and closing checklist are completed on a daily basis.

• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation

• Greet all guest warmly upon arrival at the door and escort them to the table

• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

• Try to remember individual guest’s names and their preferences to extend a personalized service

• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

• Clear and tidy up tables after the departure of the guest as quickly as possible to the stewarding area

• Handling complaints and resolving service ‘Glitches’, keep Manager on Duty updated and keep a record of all feedbacks under the appropriate system. Ensures that the issues are resolved in a timely manner to guests’ satisfaction.

• Creation of new beverage/cocktails to suit guests’ needs. Up-sell and promote other food and beverage offers at every available opportunity to maximize sales revenue.

• Thank all guest for patronizing the outlet upon their departure

Quyền lợi được hưởng

Follow to the policy of Hotel & Accor

Yêu cầu công việc

• High school Graduation (minimum request)

• Additional certification(s) in Food & Beverage will be an advantage

• Experience in restaurant or hotel will be an advantage

• Good reading, writing and oral proficiency in English language

• Experience in Micros, MC, MS Office will be an advantage

• Good communication and customer contact skills

• Good communication of English

• Good interpersonal skills with ability to communicate with all levels of employees

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Good presentation and influencing skills

Yêu cầu hồ sơ

To apply for a job in hotel or to send CV through email.
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Sắp xếp đánh giá:

  • Quy mô:
  • Số 9 Cát Linh, phường Quốc Tử Giám, quận Đống Đa, Hà Nội, Vietnam
  • Grand Mercure Hanoi offers 5-star experience and immerses you in the authentic Vietnamese culture with a sense of contemporary chic. From business to leisure, with family, friends or colleagues, our guests are able to experience and participate in our first-class services and well-design facilities. The story of Hanoi will be discover through our exquisite dining experiences, rooftop sky bar and stunning glass-walled rooftop swimming pool and many more. At Grand Mercure Hanoi, we want our guests to perceive us through our sincere, proud and charming as well as connecting to the value of Vietnamese culture. Số 9 Cát Linh, Phường Quốc Tử Giám, Quận Đống Đa, Hà Nội

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