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Guest Service Center Agent - Nhân Viên Tổng Đài

Hạn nộp: 30/04/2023
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Bình Thạnh - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
02/08/2023 15:01

Mô tả công việc

Operate telephone switchboard station in order to answer telephone calls.
Process guest requests for wake up calls, screening calls, and other requests related to placing or receiving telephone calls.
Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required.
Answer, record, and process all guest calls, requests, questions, or concerns.
Receive, record, and relay messages accurately, completely, and legibly.
Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bell person, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction.
Provide information to guests about room features, property amenities, and local areas of interest.
Assist guests with accessing the internet.

Quyền lợi được hưởng

Get competitive salary & service charge
Support for transportation fare to start work and at the end of the contract
Support for the traveling allowance for home visit: once 1 year
Have 12 annual leave days for a working year
Work 5 days per week - 2 days off per week
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance
Get 24/24 accident insurance during the term of the hotel contract
Join an annual picnic
Receive training and training for career development

Yêu cầu công việc

Fluent English communication
Hard-working | Active | Enthusiastic
Want to develop career path in Marriott International
At least 1 year experience at the same position is a plus

Yêu cầu hồ sơ

- Nộp hồ sơ ứng tuyển trên Hoteljob.vn.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Vinpearl Landmark 81, Autograph Collection

720a Điện Biên Phủ, Phường 22, quận Bình Thạnh, Ho Chi Minh City, Việt Nam
https://Marriott.com/SGNAK
Vinpearl Landmark 81, Autograph Collection is expected to serve as Vietnam’s first Autograph Collection hotel. The lifestyle hotel will join a diverse and dynamic collection of over 260 independent hotels around the globe hand-selected for their inherent craft and distinct perspective on design and hospitality. Currently known as Vinpearl Luxury Landmark 81, the hotel is set high up in a gleaming 461-meter tower on the banks of the Saigon River and is anticipated to feature 223 rooms and suites, three food and beverage outlets, 12 function spaces, a business center, spa, outdoor pool, and fitness center.

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