Assistant Front Office Manager

Hạn nộp: 30/10/2025
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 3 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Trợ lý, thư ký

Cập nhật
04/10/2025 15:09

Mô tả công việc

JOB SCOPE SUMMARY:

- The Assistant Front Office Manager supports the Front Office Manager in overseeing all aspects of the Front Office operations, ensuring smooth coordination, exceptional guest service, and operational efficiency. This role acts as second-in-command for the department, supervising Front Desk, Telephone Operator, Concierge, Executive Lounge and Guest Service teams while assisting in the management of revenue, staffing, and service standards.

- The position ensures guest satisfaction, proper handling of complaints, adherence to brand standards, and the training and development of staff. The Assistant Front Office Manager plays a key role in maintaining an efficient workflow and acts as Manager on Duty when required.

OBJECTIVES:

1. Deliver high levels of guest satisfaction through attentive, professional, and personalized service.

2. Support the Front Office Manager in achieving financial goals, including revenue maximization and cost control.

3. Develop and motivate the Front Office team to maintain a high-performance culture.

4. Ensure smooth day-to-day operations and effective inter-departmental communication.

Quyền lợi được hưởng

Social Insurance, Health Insurance and Unemployment Insurance.
24/24 Accident Insurance
Bonus on Public Holidays
Duty meal.
Free uniform distribution and laundry.
Free parking area for employees.
Monthly service charge and periodic health check.
Professional and friendly working environment.
Training and development program.

Yêu cầu công việc

YOUR EXPERIENCE AND SKILLS INCLUDE:

Minimum 3 years of experience as an Assistant Front Office Manager in a hotel or resort.
Bachelor's degree or diploma in hotel management or a related field.
Good command of English, both verbal and written. Additional languages are a plus.
Strong result-oriented, team management and leadership skills.
Excellent analytical and problem-solving abilities, with strong organizational and training skills.

Yêu cầu hồ sơ

Please send your job application/CV via:

- Email: hrrecruitment.saigon(a cong)maihouse.com

- Scan QR code on poster

- Send directly at the hotel:157 Nam Ky Khoi Nghia Street, Xuan Hoa Ward, Ho Chi Minh City (Lobby entrance: 1 Ngo Thoi Nhiem Street)

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Mai House Saigon Hotel

Theo dõi

Chat

Quy mô:
157 Đường Nam Kỳ Khởi Nghĩa, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam
https://maihouse.com
MAI HOUSE Hotels & Resorts is expanding and is looking for Hosts to help create our new flagship hotel in Saigon featuring 224 luxurious rooms, exciting F&B outlets, stunning events space, a gym, yoga, spa and swimming pool. At MAI HOUSE we carry the philosophy that every individual should remain themselves and thus contribute authentically with their personality. The MAI HOUSE family consists of interesting, passionate and highly service-oriented individuals, and we place great value on character and attitude, not only your experience.