Cluster Director of Sales & Marketing

1 To carry out and implement the sales & marketing philosophy in accordance with the hotel’s marketing plan and department budget.

2 Plan sales coverage of all market segments according to a short-term and long-term plan for director of sales. All market has to have plan and action with due dates.

3 Establish goals for all sales personnel and give guidance on how these goals can be achieved.

4 Evaluate new markets and their needs comparing these with our product and service.

5 Do visibilities study to develop new feeder markets.

6 To know our product in intimate details and be aware of our strengths and weaknesses. Set program to overcome weaknesses and maximize on our strengths.

7 To implement sales and marketing LSOPs.

8 Have periodic rap sessions - with sales team and other executives to ensure that the team has active interaction and that the moral of the team is positive.

9 Make sure that joint sales call program is in place and watch after that effective selling time is being utilized.

10 Work with qualified personnel within other departments to continuously improve salesmanship and/or creativity.

11 To report to general manager progress of sales efforts, results of sales programs, customer feedback, and information relative to sales office personnel and general development in the hotel.

12 Counsel all sales personnel on a scheduled program of monthly meetings. Be the sales leaders, control restrictions, monitor yield and work with revenue management manager to ensure maximum revenue is achieved.

13 Complete all forecast, marketing reports on a timely basis.

14 Communicate daily with all sales personnel on work to be done with present and future projects.

15 To head the smooth running of the reservations departments.

16 Hold daily sales and marketing briefing.

17 Supervises the market organization’s meeting and exceeding sales goals and meeting the operational budget guidelines.

18 Manages, develops and staffs market account management organization.

19 Liaise between hotels and sales team, focus on two-way communication to ensure revenue goals are attained.

20 To market the hotel and all its outlets and sales points, to lead and direct the sales effort and react on trends, so that the highest profitability can be reached.

21 To perform other duties as assigned by General Manager

* Marketing Responsibilities:

1 Have knowledge of other departments with emphasis on food and beverage, front office and accounting. To make sure that all department adhere to the overall communication message.

2 To handle the hotel advertising campaigns and knows details concerning consumer, trade and media publications. Be aware of changing trends and have plans and action in place to react and/or counteract these changes.

3 To develop the hotel marketing plan and up-date whenever necessary. Make sure that the team is involved in market research and that they understand marketing plan.

4 To develop a close working relationship with key accounts of the hotel. Be ready to call on any customers when needed.

5 To maintain an effective communications line within the department and with other department s and management.

6 To supervise the hotel’s PR program and make sure that PR programs have plans and action and that they are implemented.

7 Handle all printing in accordance with the company specifications.

8 Be the trainer in the department ensure that all personal has needed training.

9 Develops strategy for market organization.

10 Coordinates staffing, development, training of market leadership.

11 Ensures the market organization meets customer satisfaction goals.

* Technical Skills:

1. Understands company strategies and products.

2. Comprehends issues surrounding contractual agreements.

3. Manages strategic planning.

4. Analyzes customer and accounting data.

5. Understand owner relations and financial responsibilities to owners.

6. Supports the development, training and mentoring of employees.

7. Demonstrates and entrepreneurial spirit and understands the need for taking business risks.

8. Understands and promotes managing in a culturally diverse work environment.

9. Understands how to develop business plans and evaluates business trends to modify strategies.

10. Interprets, analyzes and manages budget to meet business objectives.

11. Communication of sales organization direction to account team and hotels.

12. Demonstrate leadership by example.

13. Motivate and provide a work environment in which employees are productive.

14. Demonstrate self – confidence, energy and enthusiasm.

15. Effective public speaking and presentation skills.

16. Present ideas, expectations and information in a concise and well-organized manner.

17. Uses effective listening skills.

18. Excellent selling skills.

19. Identifies positive public relations and teamwork opportunities.

- Được làm việc trong môi trường năng động, thân thiện, trẻ trung và hiện đại

- Cơ hội thăng tiến, nâng cao thu nhập không giới hạn cho người có năng lực

- Được tham gia BHXH theo quy định của nhà nước

- Hỗ trợ ăn cơm ca.

1 At least Bachelor degree in any field

2 At least 5 year experience in directing and leading sales and marketing team of international companies with preference of hospitality industry.

3 Proficiency in English communication and presentation skills

4 Strong driven for results and leadership

5 Innovative and people management

6 Good connection and networking with the industrial bodies

* Job Advancement:

1 Resident Manager or Director of Operations with cross-training in Rooms and F&B and proven record of achievements.

2 General Manager after being cross-trained in operations

• Sơ yếu lý lịch dán ảnh có xác nhận của địa phương;
• Chứng minh thư nhân dân; sổ hộ khẩu; giấy khai sinh photo công chứng.
• Giấy khám sức khỏe bản A3, thời hạn không quá 6 tháng.
• Các bằng cấp, chứng chỉ liên quan.
• Hotline tuyển dụng - 0866590086
• Email: Tin đã hết hạn
• Địa chỉ: A9, Lô 1, KDC Đông Hùng Thắng, Bãi Cháy, Hạ Long, Quảng Ninh