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Việc làm thêm
Ambassador (Front Office Receptionist)
- Hạn nộp: 30/04/2026
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
- Be the warm welcome that kicks off a memorable guest experience
- Acknowledge IHG Rewards Club members and returning guests, in person or on the phone
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Handle cash and credit transactions
- Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes
- Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns
- Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary
- Stay safe all the time. Following our safety procedures, you’ll report all incidents and wear any protective gear needed
- Take pride in your appearance and place as a brand ambassador
- Always know what events and activities are on the day’s schedule
- Jump into other ad-hoc duties when your colleagues need your help
Quyền lợi được hưởng
- International and professional working environment
- Competitive benefit packages
- Annual Leave up to 13 days per year
- Compulsory Insurance by Law
- IHG Benefits and Programs for employee
Yêu cầu công việc
- Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
- Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories
- Fluency in English - extra language skills would be great, but not essential
- Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic maths and computers
- Flexibility - night, weekend and holiday shifts are all part of the job
- You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential
- Experience - ideally, you’ll have spent at least one year in a front desk or guest service position
- Strength - sometimes you’ll need to lift, push and pull big objects up to 50lbs (23 kg). This can involve bending and kneeling
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Quy mô: 100 - 499 ![]()
17 Quang Trung, Hải Châu I, Hải Châu District, Da Nang, Vietnam-
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https://http://www.bayhotelsresorts.com
CROWNE PLAZA DANANG CITY CENTRE - Đẳng cấp, sang trong giữa lòng Thành phố Đà Nẵng Tọa lạc tại số 17 Quang Trung (Hải Châu, Đà Nẵng), với chiều cao 31 tầng, khách sạn Crowne Plaza Danang City Centre, thương hiệu khách sạn cao cấp của tập đoàn IHG, sẽ mang đến 283 phòng khách được thiết kế tinh tế, 4 nhà hàng và quầy bar với phong cách độc đáo, cơ sở vật chất chuyên nghiệp dành cho sự kiện và hội họp, hồ bơi, Spa và Phòng tập hiện đại. ------------------------ CROWNE PLAZA DANANG CITY CENTRE - Luxury in the heart of city Located at 17 Quang Trung (Hai Chau, Da Nang), the 31-storey Crowne Plaza Danang City Centre hotel features 283 luxuriously-appointed guestrooms and suites, 4 F&B outlets with unique concepts, conference rooms, Swimming Pool, a luxury spa and a state-of-the-art Fitness Center
Quy mô: 100 - 499 
17 Quang Trung, Hải Châu I, Hải Châu District, Da Nang, Vietnam
Thông tin liên hệ
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Nhân Sự - HR -
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