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[Melia Vinpearl Phú Quốc] ASSISTANT HOUSEKEEPING MANAGER - TRỢ LÝ TRƯỞNG BỘ PHẬN HOUSEKEEPING

  • Hạn nộp: 30/07/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Buồng phòng
Cập nhật
18/07/2024 10:30

Mô tả công việc

• To crete a positive and highly motivated working environment that promotes and develops team work.

• To utilize and develop the communication tools and channels for dissemination of information and workflow in the department.

• To supervise and be responsible for cleanliness, tidiness and appearance of the entire hotel.

• To make daily inspection of the area of responsibility to ensure that all areas meet the standards of the establishment laid down by the Management.

• To supervise preparation of maintenance requirements and follow up to ensure that all guestrooms do not deteriorate from standard.

• To Prepare and schedule the daily special tasks assigned to supervisors and floor attendants to ensure they do and maintaine effectively and efficiently.

• To prepare schedule and supervise all cleaning program for carpets, windows, chandeliers, marble, brass, etc. in accordance with the procedure lay down.

• To supervise the daily operations of the Housekeeping and ensure that they run smoothly and consistently.

• To follow up with the Engineering department on all outstanding work orders.

• To coordinate with other departments regarding special instructions or requests and report to Assistant Executive Housekeeper.

• Takes inventories of equipment, cleaning supplies and plants.

• To check on the service ability of all equipment.

• To ensure that all preventive maintenance and general cleaning programmes /schedules are in place and executed accordingly.

• To liaise with Security department on security aspects on guest rooms.

• To coordinate closely with contractors regarding pest control and plants.

• To schedule general cleaning for the whole hotel's public areas.

• To check par stocks of linen, guest supplies and cleaning supplies in each area periodically to ensure that there is no over storage nor any shortage of such items.

• To receive and investigate queries and complaints from hotel guests, management, front office, etc. and report to Assistant Executive Housekeeper

• To follow up on all guests’ requests and ensure that guest’s expectation is always being met.

• To make personal visit to the guest when sick and offer assistance.

• To report illness and irregular behavior of guests or staff and any other unusual occurrence to Assistant Executive Housekeeper.

• To train and supervise all staff to perform the standard procedures as applicable to their job position.

• To prepare performance appraisals periodically for each staff

• To determine any training needs and analyze recommendations for incentive awards to all staff according to their performance appraisals.

• To instruct on careful handling of furniture, the use of supplies with particular emphasis on proper quantities, care of walls, floors, carpet and light fixtures, removal of furniture and using trucks and ladders, care and cleanliness of tools and utensils, and stripping of all types of rooms.

• To fill out all required reports completely at the end of each day and month.

• To coordinate with Room Attendants with regard to special instructions such as extra beds, cribs, cross mattresses etc.

• Must be familiar with all policies and procedures relating in the department.

• Must follow any policies or procedures laid down by management.

• To report to Assistant Executive Housekeeper any disciplinary action required.

• To handle all staff request and all personnel matter i.e. change of day-off etc.

• To be in the hotel in the case of emergency.

• To check, report and ensure Emergency and safety hazards are removed, handled and reported for remedial action.

• To be trained on Fire and other Emergency procedures in case of situation arises to provide safety for both guests and associates.

• Carried out other duties assigned by Assistant Executive Housekeeper and Dir. of Housekeeping.

Quyền lợi được hưởng

Attractive salary and benefits package.

Insurance: In addition to health insurance, social insurance, unemployment insurance according to the Labor Law, employees are entitled to participate in the health insurance package under the Group regime.

Get special incentives when using high-class service systems of Vingroup Group such as: Vinpearl, Vinmec, Vinmart, Vinschool, ...

13th month salary, and holidays.

To participate in any Training/Developments schemes as recommended by senior management.

.....

Yêu cầu công việc

-2+ years of experience in a similar position.

- Good English skill

- Skilled in managing and working in a team.

- Planning, reporting, analyzing and evaluating.

- Cost controlling, manning controlling

...

Yêu cầu hồ sơ

For futher information, please contact: 0347 645 992 (Mr. Dinh)

Email address: Dinh.tran1 a Melia.com

Chia sẻ:

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

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  • Toàn quốc
  • “Melia Vinpearl” is a cooperation between Spain’s famous hotel group Meliá Hotels International and Vietnam’s leading resort and entertainment brand Vinpearl, aiming to become one of the leading hotel brands in Vietnam. "Melia Vinpearl" currently has a total of 12 hotels and resorts in operation of Vinpearl stretching from Hai Phong to Tay Ninh. The cooperation with Meliá Hotel Group is part of the strategic orientation of enhancing and internationalizing vinpearl brand in the field of hospitality and resort. The cooperation with Meliá Hotels International is part of Vinpearl’s strategy to advance and internationalize the brand in the hospitality field. This perfect combination will bring about the opportunities for domestic and foreign tourists to enjoy diverse experiences through Vinpearl’s signature local “all-in-one” complexes and world-class standard services by such an internationally prestigious hotel brand.

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