Concierge/ Nhân viên hỗ trợ khách hàng

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Sơn Trà - Đà Nẵng

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
29/04/2025 16:46

Mô tả công việc

Assist guests with all inquiries, both hotel and non-hotel related
Conduct effective shift briefings to ensure hotel activities and operational requirements are known
Maintain detailed knowledge of the activities of the day and alert to any potential problems
Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
Maintain adequate supplies of forms, brochures and ensure they are presented in line with hotel standards
Other tasks assigned by manager/ supervisor

Quyền lợi được hưởng

Competitive salary and benefits package
International training opportunities and career development
Dynamic and international working environment
Other benefits as per Hotel policies

Yêu cầu công việc

Required Skills:

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
Good writing skills
Proficient in the use of Microsoft Office and Front Office System
Problem solving, organizational and training abilities

Qualifications:

Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience:

1-year experience in concierge or related discipline or an equivalent combination of education and experience.

Yêu cầu hồ sơ

English CV

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

VOCO MA BELLE DA NANG

Theo dõi

Chat

Quy mô: 100 - 499
168 Võ Nguyên Giáp, phường Phước Mỹ, quận Sơn Trà, Đà Nẵng, Vietnam
https://www.vocohotels.com
Welcome to voco®. Drawing on our years of experience in delivering True Hospitality, voco hotels, gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels are connected by their individual characters, that make memorable travel dependable. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that stand out from the crowd. The 283-room hotel seamlessly combines the informality and charm of an individual property with the quality and reassurance of a globally renowned brand. It signals the latest development in the growth of voco, inspired by the Latin word for 'to invite' or 'come together'. voco Ma Belle Danang promises a memorable stay for guests, who can relax in a safe and peaceful environment. They will be inspired by a colourful, modern design which features yellow for energy, teal for elegance and grey for balance. Guests are certain to enjoy the playful, personal touches running through the voco Ma Belle Danang's design, and its range of indulgent amenities. The 'Me Time' concept of its rooms ensures they can look forward to a great night's sleep thanks to premium beds, innovative lighting and user-friendly technology, while the superior showers offer a refreshing start to the day. The brand's signature 'voco Life' concept features strongly, with the hotel boasting one of the city's only rooftop bars with a true 360-degree view of both the ocean and the city. The rooftop bar is envisioned to be vibrant - it features a DJ booth and is next to the hotel's infinity pool. It is perfect for watching the sunset or the famous annual fireworks festival. When not being fashionably cool on the rooftop, guests can enjoy the all-day dining restaurant which serves local fare with a twist. There is an extensive range of residential-style meeting facilities with stunning views of the coastline for those looking to mix business with pleasure, or to host key social events and destination weddings. There is also a high-energy gym for guests to break a sweat, or a calm and serene spa for when it's time to unwind. voco Ma Belle Danang is ideally situated to offer guests easy access to the many attractions of Danang, from a coastline providing the perfect backdrop for a morning run or afternoon stroll, to a wide range of restaurants and bars within easy walking distance. With Danang City Centre only 1.5km away, and Danang International Airport 5km, guests also have easy connectivity to Vietnam's main cities and overseas destinations.