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Assistant Spa Manager/Spa Supervisor

  • Hạn nộp: 30/04/2023
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Làm theo ca
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Vui chơi & giải trí
Cập nhật
08/09/2023 10:44

Mô tả công việc

  • Ensures all employees have the proper supplies, equipment and uniforms.
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
  • Manages supplies and equipment inventories within budget.
  • Maintains cleanliness of spa and related areas and equipment.
  • Understands the impact of department's operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
  • Conducting Human Resources Activities
  • Solicits employee feedback, utilizing an ""open door"" policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
  • Ensures employees understand expectations and parameters.
  • Observes service behaviors of employees and providing feedback to individuals.
  • Reviews comment cards and guest satisfaction results with employees.
  • Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) 

Quyền lợi được hưởng

• Accommodation provided.

• Duty Meal

• Offered uniform and laundry service for uniform.

• Service Charge

• Joined in the associate activities.

• Joined in the Hotel's training and development programs.

• Offered relocation, home leave allowance.

• Offered 12 vacation days/year.

• Comply with government Public Holidays.

Yêu cầu công việc

  • Good communication skills
  • Excellent customer service skills
  • Strong leadership, motivational, and people skills 
  • Ability to work under pressure and handle difficult situations 
  • Problem solving and organizational abilities

Yêu cầu hồ sơ

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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá:

  • Quy mô: 500 - 999
  • Bãi Dài Area, Gành Dầu communce, Phú Quốc, Kien Giang, Vietnam
  • Sheraton Phu Quoc Long Beach Resort is situated on the west coast of Phu Quoc, Vietnam’s largest island, and is a rapidly emerging tourism hotspot. Rebranded from the existing Vinpearl Phu Quoc Resort, the resort is anticipated to feature 500 modern and residential rooms, suites, and villas, three food and beverage outlets, extensive conference space, three pools, a spa, and a kids club.

Thông tin liên hệ

  • Nhân Sự

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