Reservations Officer - Nhân viên Đặt phòng

- Responsible for ensuring that each new travel agent utilizing the hotel must have all relevant information recorded on SMILE – PMS.

- Responsible for ensuring that all reservation filing and correspondence is carried out daily. Filing must be strictly monitored and filed in a way which ensures that all information is quickly on hand and easily located by all staff within the Front Office and Accountant Team.

- Responsible for ensuring that all reservations taken on weekends, out of normal hours or in the GSA Reservation's absence are thoroughly checked prior to input into the computer system or filed.

- Responsible for advising relevant Senior Management of all incoming VIP guests so that special requirements that may need to be attended to are actioned accordingly.

- To ensure that all telephone enquiries are provided with concise information concerning the services and facilities provided by the Hotel.

- To acquire, through training provided a complete knowledge of all Policies and Procedures as set down by Senior Management that relate to the Reservation area.

- To ensure that you are completely aware of the complete range of services and facilities that the hotel will provide to its guests and visitors.

- A vacation allowance for sailors who work in Phu Quoc;

- Bao Viet health insurance for individuals and families;

- Provided with 3-star standard rooms;

- Provided with 3 meals a day;

- Fitness room for sailors

Qualification: Bachelor’s degree in Finance/Marketing/Statistics.

Experience: 2 years in resort of similar size

Min 2 year experience in resort reservations, front office and sales with international chain resorts. Innovative self-starter, highly motivated.

Hotline: 0905 244 146

Phone: +84 (0297) 3559 8888