Bell Captain - Tổ trưởng tổ phụ trách hành lý

Maintain a clean and tidy entrance and baggage room.

Assign night bellman polishing the trolleys and note carefully to the Daily Logbook.

Ensure timely pick up and deliveries pertaining to baggage handling

Maintain close relationship with Reception/Concierge/Cashier as well as other departments

Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance

Upon arrival of newspapers, prepare and deliver them to guest rooms as assigned by Front Office staff

Helping guest service team in escorting guests to and from their accommodations and also orienting them with the property features, facilities and in room equipments.

Communicate special guest requests to the Asst. Front Office Manager/Manager on Duty.

Maintain complete knowledge of all food & beverage services, outlets and hotel services/features

Report for duty on time wearing clean and complete uniform at all times

Perform other reasonable duties assigned by the Management of the Hotel

• Employee benefit card offering discounted rates in Accor Hotels worldwide
• Develop your talent through learning programs by Academy Accor
• Opportunity to grow within your property and across the world
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Accor Sustainability 

Computer Basics and knowledge of Property Management software

Good reading and oral proficiency in English language. Fluently Vietnamese

Previous experience working with a hotel environment in the 4 or 5 stars.

Good communication and customer contact skills

Service oriented with an eye for details

Pro-active and reliable. To have a passion for customer service

Cách thức ứng tuyển:

- Điền mẫu đơn ứng tuyển tại phòng Nhân Sự: Khách sạn Mövenpick – 83A Lý Thường Kiệt, Hoàn Kiếm, Hà Nội

- Nộp hồ sơ bản mềm theo địa chỉ: Tin đã hết hạn hoặc qua đường link : https://careers.accor.com/global/en/search-results?keywords=movenpick%20hanoi%20hotel

- Mọi chi tiết xin vui lòng liên hệ với Phòng Nhân sự (024.38222800 – Máy lẻ 6130) trong giờ hành chính thừ thứ 2 đến thứ 6 hàng tuần