Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Nhân viên Đặt phòng (Reservations Agent)
- Hạn nộp: 30/07/2026
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
• Handle all reservation requests via telephone, email, hotel website, OTAs, and other distribution channels.
• Process new bookings, amendments, cancellations, and special requests accurately.
• Ensure all reservations are entered correctly into the Property Management System (PMS).
• Verify payment methods, deposits, and booking guarantees according to hotel policies.
• Maintain accurate guest profiles and reservation records.
Customer Service:
• Respond to guest inquiries promptly, professionally, and courteously.
• Handle guest requests and complaints related to reservations with professionalism and empathy.
• Coordinate with other departments to fulfill guest preferences and special arrangements.
• Strong understanding of luxury guest expectations.
Quyền lợi được hưởng
- Social Insurance, Health Insurance and Unemployment Insurance.
- 24/24 Accident Insurance
- Bonus on Public Holidays
- Duty meal.
- Free uniform distribution and laundry.
- Free parking area for employees.
- Monthly service charge and periodic health check.
- Professional and friendly working environment.
- Training and development program.
Yêu cầu công việc
• 1–2 years of experience in Reservations, Front Office, Call Center, or Customer Service is preferred.
• Familiarity with OTA reservations, leisure & corporate accounts, and group bookings.
• Good command of spoken and written English.
• Professional telephone etiquette.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking skills.
Yêu cầu hồ sơ
- Email: hrrecruitment.saigon(a cong)maihouse.com
- Scan QR code on poster
- Send directly at the hotel:157 Nam Ky Khoi Nghia Street, Xuan Hoa Ward, Ho Chi Minh City (Lobby entrance: 1 Ngo Thoi Nhiem Street)
Nộp hồ sơ ứng tuyển
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Quy mô: ![]()
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157 Đường Nam Kỳ Khởi Nghĩa, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam-
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https://maihouse.com MAI HOUSE Hotels & Resorts is expanding and is looking for Hosts to help create our new flagship hotel in Saigon featuring 224 luxurious rooms, exciting F&B outlets, stunning events space, a gym, yoga, spa and swimming pool. At MAI HOUSE we carry the philosophy that every individual should remain themselves and thus contribute authentically with their personality. The MAI HOUSE family consists of interesting, passionate and highly service-oriented individuals, and we place great value on character and attitude, not only your experience.
Quy mô: 
157 Đường Nam Kỳ Khởi Nghĩa, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam
https://maihouse.com Thông tin liên hệ
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Ms. Trang - Chuyên viên tuyển dụng -
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