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WELLNESS & SPA MANAGER/ TRƯỞNG BỘ PHẬN SỨC KHỎE & SPA

  • Đã tuyển xong
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

  • Responsible for the set-up, management & operation of the Hotel Spa;
  • Conduct therapist training and set up the Spa Product and Operating Standards;
  • Encourage, motivate & lead a team of therapists & sales consultants to achieve outlet sales targets;
  • Monitor staff performance & review operation for improving service standard;
  • Handle daily operation issue, to ensure good customer experience & service standard;
  • To perform sales consultations where required;
  • Design and implement the marketing strategic plans of the Spa;
  • Strengthen customer relationship and handling customer inquiry;
  • P&L responsibilities;
  • Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments;
  • Participate as a team player and establishes strong working relationships to deliver positive results;
  • Continually seeks to improve performance through individual efforts and with the assistance of others;
  • Seeks feedback on performance and focuses on areas of shortfall;
  • Maximizes opportunities for self-development. Prepares roster of the department and overseas other staff rosters;
  • Is open to new ideas and is willing to make changes in the job and routine as required;
  • Is able to cope under pressure at busy times and responds positively to changes in the workplace;
  • Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision;
  • Follows standards, policies and procedures;
  • Meets required attendance and grooming standards;
  • Co-ordinate the preparation of the departmental annual budget, including anticipated revenue and expenses;
  • Controls and monitors departmental costs on an ongoing basis to ensure performance against budget;
  • Contributes to pricing decisions;
  • Participates in the planning of departmental goals as they relate to the wider hotel strategy;
  • Builds and maintain relationships with internal and external customers;
  • Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation;
  • If required and where business demand necessitates, be willing to work over time to fulfill guest satisfaction;
  • Maintains the highest level of discretion and privacy during any guest interaction;
  • Maintains a soft tone during conversation with colleagues, guests and on the phone;
  • Refrain from any unnecessary conversation within Spa treatments areas;
  • Understands and takes into account the global nature of business.

Quyền lợi được hưởng

  • Full benefits;
  • Joined the all insurances (Health Insurance, Accident Insurance; Social Insurance);
  • Provided free meals in the shift working (if employees stay at Staff house, Resort will provide 3 free meals per day);
  • Provide the Staff House & Shuttle bus;
  • 2 days off per week; 8.5 hours per day (included 0.5 hour for meal);
  • Enjoyed all other benefits from the company & group (Internal Using Policies; Monthly Birthday; outing date; etc.);
  • Salary: competitive according to the capacity (will exchange directly during the interview).

Yêu cầu công việc

  • Degree in related field;
  • Minimum 2 years of experience in similar position;
  • Good English language skills, along with excellent communication and negotiation skills;
  • Good organization, management and problem-solving skills;
  • Professional in yoga, meditation and treatment;
  • Computer literate;
  • Good health, mindful personality and neat appearance, protocol;
  • Able to cope with pressure.

Yêu cầu hồ sơ

  • Curriculum Vitae (attached the photos);
  • Copy of Identity Card certified by the local government;
  • Copy of Residential Certificate certified by the local government;
  • Health Certificate certified by the local government;
  • Qualifications, certificates certified by the local government;
  • Hotline: 0935 670 058;
  • Apply directly at Gate B_ Alba Wellness Valley by Fusion;
  • Address: Phong Son commune, Phong Dien district, TT Hue province.
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Sắp xếp đánh giá:

  • Quy mô:
  • Phong Sơn, Phong Điền, TP Huế
  • https://www.facebook.com/Alba-Wellness-Valley-Recruitment...
  • The famous wellness-inspired hospitality brand Fusion has recently signed a management contract with the five-star Alba Wellness Resort and the neighboring Thanh Tan Hot Springs Hotel to become the official operator of Alba Wellness Valley complex, offering accommodation, F&B, Onsen & Spa services as well as other wellness activities and outdoor games. This is a perfect match because Fusion and Alba are both wellness brands aiming at building a wellness lifestyle in the field of hospitality. Founded in 2008, Fusion has today more than 1.800 employees (including 300 spa specialists) working in five beachfront resorts and city hotels in Vietnam. Alba Wellness Valley was built at the source of the legendary Thanh Tan hot spring, 30km in the north of Hue city, with a range of Onsen bathing experiences, varied spa, wellness activities and outdoor games for individuals and families in the heart of pure and beautiful nature. We hope this cooperation will transform Alba Wellness Valley into a unique destination for well-being in Vietnam

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