Sales Manager (Based in Ho Chi Minh) | Quản lý Kinh doanh (Làm việc tại HCMC)

• Provide a professional, advisory and executive support service to Director of Sales & Marketing, and General Manager to assist in meeting the strategic goals of the establishment.

• In conjunction with Revenue Manger, provide timely and relevant information on hotel trends, to enable the Executive Committee to make pro-active decisions to improve the profitability of the hotel.

• Analyze the activities of competitor hotels, including their customer base, with the aim of developing and securing new business and providing a market advantage

• Manage personal accounts, which assigned by Director of Sales and Marketing.

 o Keeps a record on former, existing, potential clients and a profile of each of them.

 o Organizes regular visits in accordance to a predetermined plan.

 o Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month.

 o Presents a summary of his/her visits to DOSM on a weekly basis (Weekly Sales Plan) prior to and after the week is completed.

 o Ensures that the invoicing effectively corresponds to all services agreed upon and rendered.

 o Ensures that all new clients have no negative credit references.

 o Records all daily sales calls.

 o Records the statistics of his/her accounts.

 o Submits production reports on his/her list of accounts on a monthly basis.

 o Conducts group briefing to other staff within the corporate section when required.

• Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, and Banqueting etc.)

• Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis – quarterly or more often if need to be).

• Promotes the hotel as often as possible through entertaining, conduction, site inspections, etc., of the hotel.

• Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.

• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.

• Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.

• Receives in the hotel any important guests whom he has approached.

• Negotiates with the clients.

• Confirms verbal proposals in writing.

• Ensures that all complaints have initiated follow-up action.

Other Responsibilities

• The Sales Manager is familiar with the operation and application of the hotel’s computer/data processing system.

- Working in luxury 5-star hotel

- Active and professional working environment managed by Accor 

- Competitive salary, attractive bonus (based on Monthly Revenue) 

- Opportunity for transfer the group

• Bachelor or College Certificate in Sales & Marketing, Hotel Management, Business Administration, (or related field preferred)

• Minimum 03 year of experience in a similar capacity (prefer)

• Good English communication skill, excellent content writing skill in both English and Vietnamese

• Proficient in MS Excel, Word, & PowerPoint

• Good communication and customer contact skills

• Service oriented with an eye for details

• Ability to work effectively and contribute in a team

• Problem solving and organizational abilities

• Self-motivated and energetic

• Must be well-presented and professionally groomed at all times

This position is based in Ho Chi Minh City

Sales Office:

L5.2, 76 Cach Mang Thang 8, W. Vo Thi Sau, District 3, Ho Chi Minh City, Vietnam

Tel. +84 (0) 28 3535 5630

- Curriculum Vitae

- 3 copies ID cards verified by the government

- Other Certificates

Please send CV to: T&C Office, Hotel Royal Hoi An - MGallery

Phone: 0235 3950 777 (T&C Department)