Front Office Attendant (Korean Speaking)

Hạn nộp: 03/11/2023
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
2

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Làm theo ca

Loại hình
Resort/ Khu Du lịch

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
17/10/2023 11:29

Mô tả công việc

GENERAL MISSION

The receptionist reports directly to the Front Desk Supervisor in his/her absence.

The receptionist will be dynamic and efficient to serve all guests approaching the Front Desk with a professional, warm and positive attitude. He/she will be a main actor in the check-in and check-out process, which occur at the Front Desk, and will be available to help the guest in any of his request.

The receptionist rotates 24 hours a day.

TECHNICAL RESPONSIBILITIES

The receptionist will be a main actor in the check-in and check-out process.

The receptionist will be very often the first person that a guest will come to see to look for a service or some assistance.

The greeting and attitude of the Receptionist will influence a lot the opinion that the guest will have of the overall hotel.

Being at the service of the guest, the first task of the Receptionist is to be available at any time for a guest and to take extra care of him by an automatic greeting with smile and warm &positive attitude. The guest has to feel expected and welcome at any time. The guest will always be the first priority for a Receptionist.

More details to discuss through interview.

HUMAN RESOURCE RESPONSIBILITIES

Keep good rapport with all staff.

Follow hotel rules and regulations at all times.

Attends all training sessions as scheduled.

Complete knowledge of hotel's facilities and services.

Attend the daily Front Office briefing as well as monthly Front Office meeting.

RELATIONS

Establishes effective employee relations and maintain the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of department and employees.

Quyền lợi được hưởng

- 05 working days or 40 hrs per week.
- Social - Health Insurance per labor law

- Accident Insurance 247.

- Meal Allowance on duty.

- Service charge from Probation.

- On board Travel expense support.

Yêu cầu công việc

- Graduated from Vocational/College/University and/or with similar working experience in 04 -05 star Hotel/Resorts

- Office computer literacy

- Good command in English

- Teamwork, Interpersonal, Guest Complaint Handling Skill

- Ability to deal with colleagues/customers professionally

- Excellent in service mind oriented

Yêu cầu hồ sơ

Please contact during the working hours from Monday to Friday

Please send your resume in English.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Pullman Phu Quoc Beach Resort

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Quy mô:
Tổ 6. Xóm Bàn Quy, Ấp Đường Bào, Xã Dương Tơ, Huyện Phú Quốc, Tỉnh Kiên Giang, Việt Nam
https://www.facebook.com/pullmanphuquoccareer
Pullman Phu Quoc Beach Resort scheduled to open on Quarter 3 - 2020, Pullman Phu Quoc is an up-scale tropical resort located in Phu Quoc island fringed with white-sand beaches and with large tracts still cloaked in dense, tropical jungle. With 332 well-appointed spacious guest rooms and villas, plus an array of leisure activities, an All Day Dining, a Mad Cow Wine & Grill restaurant, bars for entertainment and business, a luxury spa and extensive conference and banqueting facilities, the hotel provides the perfect tropical getaway on Vietnam's stunning coast.