Trưởng Bộ phận Giải trí/ Recreation Manager

• Directly manages the operations and staff of all Gym, Spa, Kids club, Beach, co-working space, mice activities,teambuilding, karaoke ensuring complete compliance with hotel safety, service, and grooming standards

• Oversees the operation of the swimming pool area

• Oversees the pool programs such as towel issue, retail sales at the pool, and Attendant service programs

• Interviews and recruits all Recreation, lifeguard employees and Recreation vendors

• Reviews and submits vendor contracts to Hotel Manager’s approval prior to the hiring and scheduling of an activity

• Establishes, ensures adherence to all departmental and IMPERIALHotels guidelines, policies, and procedures

• Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and to maintain market dominance and exceptional financial returns.

• Prepares seasonal recreation activity schedules and participates in the planning and development of holiday and special event programs

• Ensures proper posting of activities and special event information

• Maintains optimal staffing levels within forecasted budgetary guidelines

• Prepares weekly schedule for department

• Completes appropriate shift reports

• Reviews/maintains daily payroll records/reports

• Evaluates individual employee performance, determining improvement and training needs and advancement requirements

• Communicates information about hotel and recreation programs to all guest contact departments to facilitate greater utilization and to promote incremental revenues

• Ensures that all recreation programs are executed in accordance with all hotel and safety guidelines

• Inspects the general appearance and functionality of all activities/recreation spaces including sanitation, temperature, lighting, and musical elements

• Prepares annual departmental budget and manages departmental costs, updating budget if operational forecasts change significantly

• Oversees and ensures accuracy of all cashier functions

• Responsible for accurate recording and submittal of payroll information

• Schedules and coordinates monthly recreation staff meetings

• Maintains the clean and excellent working condition of the following areas: pool deck, game room, and any other hotel space set up for a planned recreational activity

• Other duties as assigned

• Duty Meal
  
• Benefits as Vietnam law
• Professional working environment
  
• Monthly service charge

•  Bachelors Degree in Recreation or Hospitality Management
•  Experience with high volume pool/recreation facility