Outlet Supervisor | Giám sát Nhà hàng

Hạn nộp: 25/02/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
2

Nơi làm việc
Quận Hồng Bàng - Hải Phòng

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Ẩm thực

Vị trí
Trưởng ca/ Giám sát

Cập nhật
11/04/2024 10:19

Mô tả công việc

POSITION SUMMARY
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors."

Quyền lợi được hưởng

Work in 5 star international hotel
Attractive salary package, 02 months of probation with full salary & social insurance
Career development opportunities with Marriott International
Summer outing, Year-end bonus, Associate Appreciation week, Marriott Culture week and more
Special Associate discount rate for hotel rooms and restaurants in Marriott properties worldwide

Yêu cầu công việc

Education and Experience
High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.

Yêu cầu hồ sơ

Apply on Hoteljob
Contact Hotline Zalo +84 88 886 3303

ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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Sheraton Hai Phong

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Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong, Vietnam
Sheraton Hai Phong, currently known as Vinpearl Hotel Imperial, Hai Phong, is expected to become one of the city’s top choices for business and leisure travelers and a hub for conferences and events in the center of Vietnam’s largest port city. The property is anticipated to feature 362 modern, residential rooms and suites, four food and beverage outlets, a ballroom and four function spaces, a pool, spa and fitness center.