Duty Manager - Quản Lí Trực Ca Tiền Sảnh

- To strictly adhere to the established operating expenses and that all costs are controlled.

- In the absence of the Front Office / Assistant Front Office Manager.

- To ensure that all room rate, guest data is posted and correct into the hotel property management system.

- To assist in the training of Front Office service ensuring that they have the necessary skills to perform their duties with the maximum efficiency.

- To assist the Front Office / Assistant Front Office Manager in efficiently managing the department according to the established concept statement providing a courteous, professional, efficient and flexible service at all times, following Fusion’s Standards.

- To have a full working knowledge and capability to supervise, correct and demonstrate all duties and tasks in the assigned tasks to the standard set, which is reviewed and changed on a regular bases reflecting change in trends, guest expectations and operating philosophies.

- To assign responsibilities to subordinates implementing multi-tasking principle and to check their performance periodically.

- To implement a flexible scheduling based on business patterns.

- To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the outlet is adequately equipped.

- To assist in conducting monthly inventory checks on all operating equipment and supplies.

- To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.

- 5 days working in a week, 2 days off/week

- Competitive Salary

- Full Salary in probation time

- Full social insurance after probaiton

- other benefits and allowances of Fusion policy

- A minimum of 4 years of experience in Front Office management or related professions with at least 2 years of hands-on experience in a similar position.

- Be impartial, progressive, highly responsible, aware of service, withstand high pressures.

- Excellent command of the English language, additional language is preferred.

- Excellent written and verbal communication skills. Strong organizational and analytical skills.

- Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.

- Ability to respond effectively to sensitive issues.

- Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.

- Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.