Guest Relation Officer/ Nhân Viên Đón Tiếp Bộ Phận Tiền Sảnh/ Nhân Viên Chăm Sóc Khách Hàng

Guest Relation Officer/ Nhân Viên Đón Tiếp Bộ Phận Tiền Sảnh/ Nhân Viên Chăm Sóc Khách Hàng

Hạn nộp: 15/10/2023
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Ninh Kiều - Cần Thơ

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
25/09/2023 16:06

Mô tả công việc

Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system.
Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station.
Run and check daily reports, contingency lists, and credit card authorization reports.
Supply guests with directions and information.
Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
Arrange transportation for guests/visitors.
Count and secure bank at beginning and end of shift.
Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

Quyền lợi được hưởng

Get competitive salary & service charge.
Have 12 annual leave days for a working year.
Work 5 days per week - 2 days off per week.
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
Join an annual picnic.
Receive training and training for career development.
Other benefits according to company policy: Mobile Device Allowance, Meal Allowance...

Yêu cầu công việc

Be interested in hospitality industry.
Hard-working | Active | Enthusiastic.
Want to develop career path in Marriott International.
At least two-years experience in 5-star hotel is a plus.

Yêu cầu hồ sơ

Apply via email: Tin đã hết hạn
Career site: https://www.hoteljob.vn/gian-tuyen.../32467-sheraton-can-tho
Linkedin: https://www.linkedin.com/company/sheraton-can-tho-careers/

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

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Sắp xếp đánh giá:

Sheraton Can Tho

Theo dõi

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Quy mô:
No. 209, 30/4 Street, Ninh Kieu District, Can Tho, Vietnam
Sheraton Can Tho expects to be a landmark property in the thriving Mekong Delta city. Currently operating as the Vinpearl Hotel Can Tho, the 262-key hotel is set on the banks of the Can Tho River, surrounded by multiple attractions. Guests can unwind at the restaurant, lobby lounge, terrace café and outdoor swimming pool with pool bar. There is also extensive event space, including a grand ballroom. Apply now: VCASI.HumanResources@sheraton.com

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