Guest Relation Officer/ Nhân Viên Đón Tiếp Bộ Phận Tiền Sảnh/ Nhân Viên Chăm Sóc Khách Hàng
- Hạn nộp: 15/10/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
Quận Ninh Kiều - Cần Thơ
Làm theo ca
Mô tả công việc
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests.
- Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests.
- Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system.
- Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station.
- Run and check daily reports, contingency lists, and credit card authorization reports.
- Supply guests with directions and information.
- Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction.
- Arrange transportation for guests/visitors.
- Count and secure bank at beginning and end of shift.
- Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
Quyền lợi được hưởng
- Get competitive salary & service charge.
- Have 12 annual leave days for a working year.
- Work 5 days per week - 2 days off per week.
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
- Join an annual picnic.
- Receive training and training for career development.
- Other benefits according to company policy: Mobile Device Allowance, Meal Allowance...
Yêu cầu công việc
- Be interested in hospitality industry.
- Hard-working | Active | Enthusiastic.
- Want to develop career path in Marriott International.
- At least two-years experience in 5-star hotel is a plus.
Yêu cầu hồ sơ
- Apply via email: Tin đã hết hạn
- Career site: https://www.hoteljob.vn/gian-tuyen.../32467-sheraton-can-tho
- Linkedin: https://www.linkedin.com/company/sheraton-can-tho-careers/
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- Quy mô:
- No. 209, 30/4 Street, Ninh Kieu District, Can Tho, Vietnam
Sheraton Can Tho expects to be a landmark property in the thriving Mekong Delta city. Currently operating as the Vinpearl Hotel Can Tho, the 262-key hotel is set on the banks of the Can Tho River, surrounded by multiple attractions. Guests can unwind at the restaurant, lobby lounge, terrace café and outdoor swimming pool with pool bar. There is also extensive event space, including a grand ballroom. Apply now: VCASI.HumanResources@sheraton.com
Thông tin liên hệ
- Nhân Sự