Operator (Nhân Viên Tổng Đài)

Hạn nộp: 30/08/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
22/08/2024 12:09

Mô tả công việc

- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.

- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.

- Receive, record, and relay messages accurately.

- Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.

- Provide information to guests about room features, property amenities, and local areas of interest.

- May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.

- Assist guests with accessing internet and guestroom entertainment.

Quyền lợi được hưởng

• Competitive salary

• Insurance as labor law (apply from starting date)

• Heath Care Insurance (24/7)

• 12 - 14 Annual Leaves

• Working hours: 8 hours/ day, 2 days off per week

• Relocation, home leave ticket, repatriation allowances

• Accommodation, uniform, transportation, meals

• Service Charge

• Others benefits

Yêu cầu công việc

*Knowledge of the procedures and practices applied to the operation of a telecommunications center.

*Good English communication skills

*Good training skills

*Prefer: 1-2 year experience

Yêu cầu hồ sơ

• Apply to via Hoteljob or jobs.hilton.com

• Tel: 0329 590 055

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

La Festa Phu Quoc Curio Collection by Hilton

Theo dõi

Chat

Quy mô: 100 - 499
Tầng 2, tòa nhà Sun Home Phú Quốc, Khu Phố 6, Phường An Thới, thành phố Phú Quốc, tỉnh Kiên Giang, Việt nam
A one-of-kind destination heartfully curated to capture the imagination, discover the romance of travel and spark one’s sense of wonder. La Festa is charismatic and spellbinding, filled with spectacular spaces and atmospheres that transport the curious wanderer in us all to faraway lands – yet feel nostalgically familiar and close to home. Located in the heart of Primavera, La Festa presents an immersive experience filled with joy and festivities, a celebration of friendship and love between people and cultures.