Giám sát Lễ tân/ FO Supervisor

Job Description

• Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. 
• Set up accurate accounts for each guest according to their requirements. 
• Enter Marriott Rewards information. 
• Ensure rates match market codes, document exceptions.
• Secure payment prior to issuing room key, verify/adjust billing. 
• Compile and review daily reports/logs/contingency lists. 
• Complete cashier and closing reports. 
• Supply guests with directions and property information. 
• Accommodate guest requests, contacting appropriate staff if necessary. 
• Follow up to ensure requests have been met. 
• Process all payment types, vouchers, paid-outs, and charges. 
• Balance and drop receipts. 
• Count and secure bank at beginning and end of shift. 
• Obtain manual authorizations and follow all Accounting procedures. 
• Notify Loss Prevention/Security of any guest reports of theft.
• Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair 

Benefits

• Attractive remuneration packages
• Competitive salary 
• 05 working days | 02 days off per week
• Uniforms and nutritious meals in shifts are provided by the Hotel | Free parking for motorbikes and cars
• Discounted rates apply when using services at properties
• Participating in ultimate phenomenal activities for employees
• National and international training courses
• Periodic health check | Accident insurance 24/7
• Opportunity to grow career at the most luxurious 5-star hotel group in the world

Requirement

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

For interested applicant, please send your potential CV with subject: [FO] - [FO Supervisor] - [Full name] to hoteljob.vn

For further information, please contact Human Resources Department:+84 236 393 7979 ext 2260