In-Villa Dining & Banqueting Manager - Quản Lý Yến Tiệc & Dịch Vụ Ăn Uống Tại Villa
- Hạn nộp: 04/11/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Phú Quốc - Kiên Giang
Khác
Ẩm thực
N/A
07/10/2024 09:35
Mô tả công việc
- You connect with guests by engaging them through meaningful interaction, resulting in the creation and development of positive guest relations.
- Look for opportunities to positively surprise guests, through small or large gestures and acts of kindness. You are empowered to be generous with guests and you know how and when to curate decadent moments.
- Lead by example in making personalized menu recommendations to guests for both food and beverage items.
- You have extensive knowledge about activities in Regent and the rest of Phu Quoc Island, enabling him/her to give guests recommendations in order to optimize overall guest satisfaction.
- You involve in In-Villa Dining revenue meetings and a monthly Profit and loss meeting in order to make sure targets are set and achieved by the team.
- Manage shift closing and cash flow recording through the Point of Sale, this includes reviewing POS‘s daily sales reports and cash collection at the end of the day.
- Is responsible for managing the recording of transactions and orders through the Point of Sale system during operation, by monitoring the input and ticket handling.
- Ensure that all staff are meeting all established standards of service through ongoing and recurrent training systems, carried out and recorded according to the Regent standards.
- Communicates with the In-Villa Dining kitchen team in order to ensure a good collaboration during operation and knows when to step in during peak times.
- Actively works with Front Office department in order to ensure that all amenities are well-prepared and set-up in the right rooms before the guest arrival
- Ensure you are communicating with the Sales team in order to plan for the banqueting events accordingly with Sales records and BEO issued.
- Arrange the schedule for the team and check with other outlets for support during the setting up and service. In case needed should request casual labourers to HR in advance.
- You are well-arranged to manage inventory control, breakage, spoilage, temperature logs, and cleaning tasks. You make sure that all recordings are documented, and stored properly and that irregularities are reported to the management.
- You supervise the In-Villa Dining service in all areas, including private dinners in guest villas, in-room dining, and order taking process.
- The In-Villa Dining Assistant Manager manages employee satisfaction and is responsible for the team. This includes assuring that people do not work unnecessarily overtime, have their daily lunch- or dinner break, and work reasonable shifts.
- Perform any other duties which may be assigned by the higher management from time to time.
Quyền lợi được hưởng
- Appealing remuneration including service charge as revenue (100% salary and service charge during probation period)
- 15 annual leave, 2 days off per week
- Relocation, repatriation allowance
- Home leave allowance
- Accommodation, uniforms, transportation, and meals are provided
- International working environment
- Insurance as labor law
- Healthcare insurance for personnel from the start date and for the family after working 1 years
- 24/7 accident insurance
- Other benefits
Yêu cầu công việc
- Strong background in Room (Villia) Service & Banquet
- Diploma or Vocational Certificate in Hospitality Skills or related field
- At least 2-year of service in a five-star hotel at the relevant position or the combination of education and working experience
- Possess a customer service-oriented mindset
- Fluent in English is a must
- Familiar with POS, Restaurant Management System...
- Leadership, problem problem-solving skills.
- Well mannered. Sense of charm and style. Understanding & sensitive
- Strong attention to detail. Act on knowledge to provide personalized and meaningful moments. Respectful of privacy and boundaries
Yêu cầu hồ sơ
- Kindly send your updated CV to: recruitment.regentpq(a còng)ihg.com
- Mobile: 0919 290 709
Nộp hồ sơ ứng tuyển
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- Quy mô:
- Bãi Trường, Dương Tơ, Phú Quốc, Kiên Giang
- https://Ihg.com
At Regent, we enable uplifting experiences, igniting the best version of ourselves and our guests. When we open Regent Phu Quoc in April 2021 on the shores of Phu Quoc Island, it will transform the luxury experience in Vietnam. Guests will enjoy a sublime haven infused with the soul of the island that allows them to rise above the pressures of daily life, a place where they can embrace the best the world has to offer. By freeing them from today’s demands and distractions, our visionary, majestic and intimate experiences will leave lasting impressions. Our beachfront resort is located in the Phu Quoc Marina on the south-western coast of Phu Quoc Island and blends innovative architecture with subtle Vietnamese influences. Most of the resort’s suites and villas come with their own private pool and awe-inspiring views overlooking the azure waters of the Gulf of Siam. In our restaurants and bars, we offer multi-sensorial experiences, celebrating the world of gastronomy. From fascinating culinary journeys through Vietnamese and Chinese cuisine at Rice Market, to exquisite Japanese-French tastes and flavours at Oku, to finest craftsmanship and artisanal cocktails at Bar Jade, to our guests, it’s all possible. If you have the right skills to bring to the team, apply now and be a part of the rebirth of a truly pioneering luxury brand.
Thông tin liên hệ
- Mr. Trường (Brio) - Recruitment Officer