Outlet Manager (Chinese Restaurant)

As an Outlet Manager you are responsible for managing assigned outlet’s daily operations to deliver an excellent guest experience and follow Hilton standards.You will be responsible forperforming the following tasks to the highest standards:

• Assist the Head of department with Team Members performance issues in compliance with company policies and procedures

• Assist the Head of department with recruiting, managing, training and developing the Team Members

• Assist the Head of department with setting departmental objectives, work schedules, budgets, policies, and procedures

• Responsible for department/ outlet targets and budgets.

• Maintain a sound financial business mind-set, effective decision making; demonstrates honesty/integrity, leads by example and always looks for self-improvements.

• Monitor the appearance, standards, and performance of the Department Team Members with an emphasis on training and teamwork.

• Monitor staffing levels to meet cover business demands

• Allocate work duties to Supervisor/Team Members

• Maintain good communication and working relationships with all hotel departments

• Conduct monthly communication meetings, in the absence of the Head of department, and produce minutes.

• Support other F&B operations outside of assigned outlet when required.

• Undertake any reasonable additional tasks as assigned by the Food and Beverage Operations Manager to ensure the overall success of F&B department.

• Competitive salary (Attractive salary)
• Fully paid insurance regimes: social insurance, health insurance, unemployment insurance, health insurance
• Get job-related professional training, opportunities for advancement.
• Professional and classy working environment.

• 2+ years of management experience

• Knowledge of departmental and hotel operations

• Knowledge of computers and training techniques

• Good communication skills, fluent in Chinese & English

• Ability to exercise judgment in evaluating situations and in making sound decisions

• Creative and innovative approach to problem solving

• Methodical and well organized

• Excellent leadership, interpersonal and communication skills

• Strong organizational, planning and analytic skills

• Excellent attention to details

• A passion for delivering exceptional levels of Guest service

• Ability to work with ownership as well within a team

• Flexible, reliable, accountable and resilient

• A passion for being on a winning team

• Strong work ethic