Club Lounge Supervisor/ Giám Sát Khu Vực Club

Club Lounge Supervisor/ Giám Sát Khu Vực Club

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Ninh Kiều - Cần Thơ

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Trưởng ca/ Giám sát

Cập nhật
27/10/2023 10:56

Mô tả công việc

Process all guest check-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
Secure valid form of payment (e.g., credit card, cash) prior to issuing room key.
Activate room keys using electronic key machine (e.g., Saflok) and reissue new room keys to guests as necessary (e.g., lost key) by verifying guest identity and using electronic key machine.
Set up accurate accounts for each guest upon check-in according to their requirements (i.e., sharewiths, separate room/tax/incidentals, comp).
Assign room according to guest request and preferences whenever possible.
Sell a room/accommodation to guests without reservations based on availability.
Ask for and enter Marriott Rewards information (e.g., number, name, address) when taking reservation or checking guest in.
Communicate to appropriate staff that there are guests that are waiting for an available room.
Coordinate with Housekeeping to track readiness of rooms for check-in and to report guest concerns.
Keep track of changes in room status (e.g., early check-out, late check-out, room transfer, unexpected stay over) for Housekeeping.
Accommodate requests for room changes when possible.
Obtain and verify proper tax-exempt information for tax-exempt guests.
Verify and adjust billing for guests.
Ensure rates match market codes and that any exceptions are documented and include an explanation
Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
Assist management in preparing and conducting performance reviews of hourly employees.
Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.

Quyền lợi được hưởng

Get competitive salary & service charge.
Have 12 annual leave days for a working year.
Work 5 days per week - 2 days off per week.
To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
Join an annual picnic.
Receive training and training for career development.
Meal in shift working, free parking, uniform.

Yêu cầu công việc

Be interested in hospitality industry.
Hard-working | Active | Enthusiastic.
Want to develop career path in Marriott International.
At least one-year of related work experience
Discuss during interview.

Yêu cầu hồ sơ

Apply via email Human Resources
Career site: https://www.hoteljob.vn/gian-tuyen/32467-sheraton-can-tho
Linkedin: https://www.linkedin.com/company/sheraton-can-tho-careers/
Hotline: 02923 761 888

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Đánh giá (5)

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Sắp xếp đánh giá:

Sheraton Can Tho

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Quy mô:
No. 209, 30/4 Street, Ninh Kieu District, Can Tho, Vietnam
Sheraton Can Tho expects to be a landmark property in the thriving Mekong Delta city. Currently operating as the Vinpearl Hotel Can Tho, the 262-key hotel is set on the banks of the Can Tho River, surrounded by multiple attractions. Guests can unwind at the restaurant, lobby lounge, terrace café and outdoor swimming pool with pool bar. There is also extensive event space, including a grand ballroom. Apply now: VCASI.HumanResources@sheraton.com

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