Chuyên viên đào tạo - Training Executive

1. Instills commitment to the Banyan Tree experience in associates ensuring that the group’s vision and mission are assimilated and the objectives of the hotel are met, especially in line with the Service Profit Chain objectives.

2. Collating and analyzing performance data and charts against defined parameters such as BSC, DBSC, LQA results, FSMS and other department audits.

3. Preparing, communicating and implementing the annual hotel training plan.

4. Preparing, monitoring and controlling the hotel’s annual training budget.

5. Implementing and coordinating all Training aspects within the Group’s Balanced Scorecard Program.

6. Ensuring the maximum utilization and productivity of department trainers in each department.

7. Checks on every department to compile, maintain and update Department Training Manual.

8. Helps ensure that regular, scheduled training plans are implemented and followed in all departments by randomly attending the training.

9. Conducts generic training and orientation programs for rank-and-file and supervisory levels.

10. Assists the Human Resources Department with the preparation and implementation of an effective employee communication program, recruitment and performance review procedures.

11. Keeps comprehensive record of all training activities and maintains efficient administration within the department and submits operational reports on time.

12. Monitors and controls the use of hotel training facilities, equipment and library.

13. Keeps comprehensive records of all training activities and maintains efficient administration within the department.

14. Coaches, counsels and develops subordinate employees.

15. Minutes meeting record and Assistant for GM in office and daily tasks. 

+ 12 days of annual leave; 2 day-offs per week

+ 100% Service charge (applicable to locals)

+ Guarantee 100% payment to Employee's Social welfares

+ Annual bonus & 13th-month salary (subject to business conditions)

+ Private healthcare with PVI

+ Uniforms, meals and staffhouse accommodation are provided free-of-charge

+ Up to $2000 spending per annum on Banyan Group Complimentary Accommodation and discounts on F&B consumption during stay

+ Development programmes for high-potential associates: AGLEAM; UPLIFT, X-CESS, Essential English online learning

+ Monthly participation into Banyan's 8 Pillars of Wellbeing programme

+ Access to gym facilities

 Excellent command of the English language.

 Ability to express effective, clear and concise written and verbal communication.

 Good interpersonal skills

 Good leadership, organizational and administrative skills

 Able to document standards of performance

 Dynamic, inspiring, innovative, enthusiastic and self-motivates

 Easily approachable with an outgoing and pleasant personality

 Able to effectively facilitate both small and large groups

 Able to prioritize.

 Able to maintain objectivity.

 Good team player

 Professional training skills and knowledge of working practices and principles in a 5-star hospitality setting

 Hard-working, able to withstand a very fast paced working environment, enroll and complete projects on his/her own

 Highly customer - and result – oriented

 Understanding of large, multi-cultural organizations

 Computer literate

 Good health, mature and very neat appearance

Work Experience Description

Health Examination Certificate

2 Passport-sized Photos (2x4)