Banquet Manager

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Đống Đa - Hà Nội

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Ẩm thực

Vị trí
N/A

Cập nhật
18/12/2023 10:55

Take charge of banquet event operations
Conduct departmental daily briefings to ensure that all pertinent information well received by team members.
Attend pre-function meeting with Event Organizers and Sales, disseminate information and changes to colleagues and relevant departments.
Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log
Keep a good relationship with Vendors (Event Planners, Event Companies, AV, Stage Decoration, and Entertainment), ready to provide solutions to meet guest’s needs.
Communicate regularly to Management Team and all team members regarding guest feedbacks, satisfaction and dissatisfaction received
Ensure that team members with direct guest contact possess good product knowledge
Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations
Check and ensure that all operating supplies are well stocked and sufficient to run operation
Plan the manning allocation/work assignment per Banquet event
Implement appropriate and effective measures to keep costs and expenses within budget
Supervise the maintenance of service standards during banquet service operations
Engage and obtain guests’ feedback during operations to ensure satisfaction
Handle guests’ complaints and comments tactfully and efficiently

Follow to the policy of Hotel & Accor

Diploma in Hospitality Management/Food & Beverage preferred
Additional certification(s) in Food & Beverage will be an advantage
Minimum 2 years of relevant experience in a similar capacity
Excellent reading, writing and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
Working knowledge of MS Excel, Word, & PowerPoint
Strong leadership, interpersonal and training skills
Good communication and customer contact skills
Service oriented with an eye for details
Ability to work well in stressful & high-pressure situations
A team player & builder
A motivator & self-starter
Well-presented and professionally groomed at all times

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Quy mô:
Số 9 Cát Linh, phường Quốc Tử Giám, quận Đống Đa, Hà Nội, Vietnam
Grand Mercure Hanoi offers 5-star experience and immerses you in the authentic Vietnamese culture with a sense of contemporary chic. From business to leisure, with family, friends or colleagues, our guests are able to experience and participate in our first-class services and well-design facilities. The story of Hanoi will be discover through our exquisite dining experiences, rooftop sky bar and stunning glass-walled rooftop swimming pool and many more. At Grand Mercure Hanoi, we want our guests to perceive us through our sincere, proud and charming as well as connecting to the value of Vietnamese culture. Số 9 Cát Linh, Phường Quốc Tử Giám, Quận Đống Đa, Hà Nội