Nhân viên Quản gia (Butler)
- Hạn nộp: 15/02/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận 3 - TP HCM
Làm theo ca
Tiền sảnh
Nhân viên
28/01/2024 17:36
Mô tả công việc
- Prepare and inspect the guest room prior to stay and ensure all amenities, requests, deliveries and cleanliness are completed to the highest standard.
- Welcome VIP guests and explain butler services and property amenities.
- Responsible for resolution of problems and follow up with the guest within 30 minutes to ensure satisfaction.
- Be available in a well-mannered and discreet nature to guest throughout their stay regarding their preferences.
- Interact with guests throughout their stay, determining their needs and noting their interests and preferences. Utilize this information to tailor their future visits.
- Responsible for handling guest complaints in a professional and hospitable manner.Be able to arrange baby sitter services; arrange presents upon guests' requests.
- Ensure that hospitality program is followed.
- Maintain the repeat guest program and handle all VIPs.
Quyền lợi được hưởng
- Social Insurance, Health Insurance and Unemployment Insurance
- Monthly service charge and periodic health check
- Duty meal
- Free parking area for employees
- Professional and friendly working environment
- Training and development program
Yêu cầu công việc
- Diploma in Hotel Management or related field.
- 1-2 years of working experience in the same position at Hotels/ Resorts.
- Fluent communication in English, both verbal and written.
- Problem Solving Skills, Multi-Tasking, Interpersonal Skills.
- Hardworking, eager to learn and proactive in work.
Yêu cầu hồ sơ
- Resume(CV).
- ID Card (Original)
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 157 Đường Nam Kỳ Khởi Nghĩa, Vo Thi Sau Ward, District 3, Ho Chi Minh City, Vietnam
- https://maihouse.com
MAI HOUSE Hotels & Resorts is expanding and is looking for Hosts to help create our new flagship hotel in Saigon featuring 224 luxurious rooms, exciting F&B outlets, stunning events space, a gym, yoga, spa and swimming pool. At MAI HOUSE we carry the philosophy that every individual should remain themselves and thus contribute authentically with their personality. The MAI HOUSE family consists of interesting, passionate and highly service-oriented individuals, and we place great value on character and attitude, not only your experience. If you are (or would like to be) elegant, alluring, professional and authentic, please send your CV and current photo - we'd love to hear from you: hrrecruitment.saigon@maihouse.com
Thông tin liên hệ
- Ms. Trang - Chuyên viên tuyển dụng