Club InterContinental Agent

• Gets to know the guest personally and recognizes their preferences.
• Anticipates the guest needs and acts accordingly.
• Services food & beverage to guest and it’s speedy clearance.
• Provides guest assistance in every possible way.
• Has good knowledge of the local area to be able to offer suggestions/recommendations if required.
• Has thoroughly knowledge of hotel facilities including the timings, charges, cuisine served in different outlets, different outdoor activities and offer assistance to make the reservation/booking.
• Has the ability to coordinate with the guest in order to meet his/her needs efficiently.
• Coordinates with other departments to ensure guest’s satisfaction.
• Maintains a handover sheet which is a record of guest requests and handled by him/her or passed on to any other person/department.
• Ensures that all duties are carried out in line with Hotel Policy with high standards of personal appearance, personal hygiene correct uniform and name badge as outline in the standard.
• Completes other responsibilities as assigned.

• Full salary, insurance and service charge during probation period
• Accident Insurance 24/7
• Annual leave
• Uniform
• Meals
• Employee shuttle service
• Annual health check
• Salary review
• Training & development
• Use the service with good benefits for employees

• Degree: Vocational School Certificate or Diploma in Hotel Administration or equivalent.
• One year in front office/guest services operations, or an equivalent combination of education and experience.
• Ability to communicate fluently in the primary language of the workplace both verbally and non-verbally. Fluent in English, Korean or Japanese is preferred.
• Must have a well-groomed appearance.
• Organize, can multi-task, good problem-solving skills and detail oriented.
• Microsoft Office knowledge is preferred.

- Ứng tuyển trực tuyến

- Hoặc liên hệ 0254 378 8127

- Hotline 0913339773 (Zalo)