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38148 1

Spa & Gallery Operations Supervisor

  • Hạn nộp: 30/03/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Huyện Vân Đồn - Quảng Ninh
Giờ làm việc
Làm theo ca
Ngành nghề
Vui chơi & giải trí
Cập nhật
31/01/2024 11:56

Mô tả công việc

1. Ensure through effective supervision that all services offered at the Spa & Gallery are carried out with utmost professionalism, efficiency and courtesy.

2. Oversee, supervise and monitor all facets of daily operations.

3. Participate and assist in the development of Job Description manuals for each division.

4. Interview, hire, train, supervise and evaluate all supervisors and associate of respective division.

5. Ensure all guests and visitors to Spa & Gallery leave with a pleasant experience.

6. Maintain and enhance guest satisfaction through effective relations and inter-personal skills.

7. Conduct inspection tours of the Spa & Gallery.

8. Ensure facility is clean and well maintained at all times, including visual displays; and that service procedure, cleanliness and hygiene, repairs and maintenance, employee grooming and manning levels are in order and takes appropriate action when necessary

9. Assist subordinates during peak periods and during shortage of manpower.

10. Maintain and promote an atmosphere of tranquility and peace in Spa areas at all times.

11. Participate and assist in the preparation of Annual Department Budget.

12. Ensure that expenses are in line, or below, with Department's Rperational Budget and that costs are strictly controlled.

13. Introduce improvements and adjustment to ensure the facility is cost-effective and profitable.

14. Responsible and accountable for the Profit & Loss of the outlets.

15. Attend sales and promotional events as appropriate and as directed.

16. Entertain regular and potential clients.

17. Maximize sales of in-house facility, merchandise, and products through effective promotion for both Spa & Gallery.

18. Create and present a marketable facility, merchandise display, and program, at all times.

19. Liaise with Head Office, Hotel and Corporate Sales & Marketing Communication departments.

20. Ensure all subordinates are punctual for duty in correct uniform with name tags on at all times.

21. Ensure all subordinates project a professional image and pleasant disposition to enhance guests experience at all times.

22. Build an efficient and productive team of associates by taking an active interest in their welfare, safety, training and development, and through effective counseling.

23. Conduct orientation program and training courses for new associates and regular "refresher" courses for existing associates

24. Ensure that all associates have a complete understanding of the Spa and Hotel's policies and procedures, rules and regulations.

25. Conduct periodical evaluation of associates' performance and take appropriate corrective measures for improvements.

26. Propose associates' annual vacation and schedule Public Holidays off-in-lieu during off-peak periods

27. Ensure that the facility is adequately man during peak periods and at all times.

28. Take appropriate disciplinary action against offenders who repeatedly violate company's rules and regulations, and policies and procedures.

29. Ensure new associates attend hotel's orientation program before commencing work in Spa or Gallery.

30. Ensure that associates are hired according to the requirements and specifications for the appropriate position.

31. Regularly update and improve training to reflect on current industry standards, trends and customers' expectations.

32. To review stock analysis report, propose strategies as well as implement the action plans in order to achieve effective stock management.

33. To monitor stock replenishment, re-order procedure and ensure out of stock situation is eliminated.

34. To plan BTG's inventory and participates in inventory taking.

35. To conduct central store visit ensuring stock are being kept in organized manner, proper procedure and in sequence of structure order.

36. To ensure stock control policy and procedure are strictly followed and monitor the accuracy of stock transfer RTV and other stock related documentation prepared by store and individual outlet.

37. To ensure proper procedures between accounting and operations are executed in effective manner in the area of coordination.

Quyền lợi được hưởng

1. Receiving 100% of salary during probation time.

2. 22 standard working days per month.

3. Pre-opening allowance from 2 million Vietnam Dong to 4 million Vietnam Dong per month.

4. Pre-opening Service Charge bonus 1 million Vietnam Dong per month.

5. Free-provided accommodation with full- equipped and modern facilities according to Banyan Group standards (Electric water heater, AC, TV, internet, cable TV).

6. Contribution of social insurance, health insurance and unemployment insurance based on total salary (from probation period).

7. Free-provided Bao Viet health and accident insurance.

8. 12 to 14 days annual leave.

9. Free training courses from basic to advance by Banyan Group Academy.

10. Young and dynamic working environment.

11. Positive career development opportunities.

12. Other attractive bonus policies for encouragement and motivation

Yêu cầu công việc

- Good in English language.
- Good communication skill.
- Strong leadership and organizational skills.
- Dynamic, innovative and self-motivated.
- Hard working, able to work under immense pressure and in a very fast paced working environment.
- Able to enroll and complete projects on his/her own.
- Good health, mature and pleasant personality and very neat appearance.
- At least 2 years experience as the relevant position.

Yêu cầu hồ sơ

If you are interested in, please send your most updated resume to:

1. Email address: recruitment-quanlan[a còng] (please specify your name and applied position in the tittle of email)

2. Tel: 0904.163.444 (Mr. Sơn)

3. Apply directly via

Please noted that only short-listed candidates would be contacted for interview invitation.

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Sắp xếp đánh giá:

  • Quy mô:
  • Thôn Sơn Hào, xã Quan Lạn, huyện Vân đồn, Tỉnh Quảng Ninh, Việt Nam
  • Angsana Quan Lan is the first-of-its-kind premium resort on an outlying island of Vietnam's first-recognized World Natural Heritage Site, Ha Long Bay since 1994. The resort with 157 rooms and 40 beach villas offers hsigh-class services such as an all-day restaurant, 3 bars, an outdoor lagoon-style swimming pool, an indoor thermal sky pool and Angsana Spa & Onsen, etc. All of that makes us suitable for the needs of all customer segments visiting Ha Long at any time of the year. We are looking for local candidates. Please join our pre-opening team and enjoy the great career journey with Angsana Quan Lan! --- Khu nghỉ dưỡng Angsana Quan Lạn là khu nghỉ dưỡng hải đảo đẳng cấp quốc tế đầu tiên và duy nhất tại Quan Lạn thuộc quần thể Vịnh Hạ Long – được UNESCO công nhận là Di Sản Thiên Nhiên Thế Giới từ năm 1994. Khu nghỉ dưỡng với quy mô 157 phòng và 40 căn biệt thự biển mang đến các dịch vụ cao cấp như nhà hàng phục vụ cả ngày, 3 quầy bar, hồ bơi ngoài trời, hồ bơi nước ấm trong nhà và Angsana Spa & Onsen, phù hợp với nhu cầu của tất cả các phân khúc khách hàng đến với Hạ Long tại mọi thời điểm trong năm. Chúng tôi đang tìm đội ngũ ứng viên người bản địa. Hãy tham gia đội ngũ Tiền khai trương và cùng thưởng thức hành trình sự nghiệp tuyệt vời cùng đội Angsana Quan Lạn!

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