Sales Executive - Non Nuoc Beach Villas
- Hạn nộp: 20/04/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Ngũ Hành Sơn - Đà Nẵng
Giờ hành chính
Kinh doanh & tiếp thị
Nhân viên
01/04/2024 10:03
Mô tả công việc
- CORE WORK ACTIVITIES
Managing Sales Activities
• Manages the sales efforts for the property including local corporate and social catering.
• Responds to incoming catering opportunities for the property.
• Solicits affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive, as applicable.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Closes the best opportunities for the property based on market conditions and property needs.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
• Works with the management team to create and implement a catering sales plan addressing revenue, customers and market.
• Designs, develops and sells creative catered events.
• Maximizes revenue by up-selling packages and creative food and beverage.
• Manages catering sales revenue and operation budgets, and provides forecasting reports.
• Develops menus that drive sales.
• Assists with selling, implementation and follow-through of catering promotions.
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in and practices daily service basics of the brands
• Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
• Monitors successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.
• Handles social and local corporate catering opportunities that are above sales office parameters.
• Contracts and closes local catering and social business and confirms that business is turned over properly and in a timely fashion for quality service delivery.
• Achieves catering revenue goals by actively up-selling each business opportunity to maximize revenue.
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.
• Performs other duties, as assigned, to meet business needs.
Building Successful Relationships
• Works collaboratively with off-property sales channels (e.g., Sales Office, Market Sales) to establish coordinated sales efforts that are complementary and not duplicative.
• Interacts effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to monitor guest satisfaction.
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Develops a close working relationship with operations to execute strategies at the property level.
Quyền lợi được hưởng
- Competitive salary and monthly service charge
- Annual Leaves
- Working 5 days per week - off 2 days per week
- Follow the government social insurance, health insurance, unemployment insurance
- 24/24 accident insurance
- Join in hotel activities
- Training opportunities for career development
Yêu cầu công việc
- High school diploma or suitable equivalent
- Tourism & Hospitality experience preferred
- Competent in Microsoft Office software
- Feel comfortable working in a fast-paced environment requiring multitasking
- Strong problem-solving skills required
- Excellent customer service and conflict resolution abilities
Yêu cầu hồ sơ
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 23 Trường Sa, phường Hòa Hải, quận Ngũ Hành Sơn, thành phố Đà Nẵng, Vietnam
- https://www.marriott.com/en-us/hotels/dadnn
MARRIOTT DANANG RESORT & SPA, NON NUOC BEACH VILLAS For world-class service and sophistication, few hotels compare to Danang Marriott Resort & Spa, Non Nuoc Beach Villas. Our resort in Danang, Vietnam, is surrounded by verdant gardens and pristine white sand. Take in the shoreline of Hoa Hai Ward at the foot of Ngu Hanh Son, or The Marble Mountains. We are 20 minutes from Hoi An, a famous UNESCO World Heritage Site, as well as Danang International Airport (DAD). We empower our guests not only with our fantastic location but with thoughtful amenities. Reserve a massage at Akoya Spa or workout on professional Life Fitness® equipment. Rejuvenate in the outdoor infinity pool or recharge with Italian classics at nearby Moonsoon Lounge, which overlooks the ocean. Flashes of brilliance are found everywhere, from our custom wedding packages for bridal parties to our garden or ocean-view villas. Book a two- to four-bedroom villa and delight in a private plunge pool and sun deck. Elevate your travels at Danang Marriott Resort & Spa, Non Nuoc Beach Villas. DANANG MARRIOTT RESORT & SPA, 07 Truong Sa, Hoa Hai, Ngu Hanh Son, Danang Nestled on Non Nuoc Beach, close to downtown Danang, the retreat is anticipated to feature 200 rooms and suites, 39 villas with a modern, residential design, and locally-inspired accents, catering to providing guests with enriching experiences alongside its signature spaces and heartfelt service. Design plan call for 5 different food and beverage outlets, 8 event spaces, an infinity pool, a spa, kid club, tennis court and a wealth of water sports, including a dive center.
Thông tin liên hệ
- Ms. Ly - Human Resource Manager