Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Guest Services Center Supervisor
- Hạn nộp: 17/05/2024
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
1
Quận Bình Thạnh - TP HCM
Làm theo ca
Tiền sảnh
Trưởng ca/ Giám sát
26/04/2024 15:17
Mô tả công việc
- Supervising and managing guest services center section.
- Accountable for performance of section of GXP champion.
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
- Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
- Assist guests with accessing internet and guestroom entertainment.
Quyền lợi được hưởng
- Competitive salary & Service charge
- 12 annual leave days per year
- 05 working days per week - 2 days off per week
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
- 13th salary month.
- Training and career development by MARRIOTT INTERNATIONAL.
- Employee discount rates for Room and F&B at Marriott Hotel.
Yêu cầu công việc
Related Work Experience At least 1 year of related work experience
Supervisory Experience
No supervisory experience is required
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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720a Điện Biên Phủ, Phường 22, quận Bình Thạnh, Ho Chi Minh City, Việt Nam-
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https://Marriott.com/SGNAK
Vinpearl Landmark 81, Autograph Collection is expected to serve as Vietnam’s first Autograph Collection hotel. The lifestyle hotel will join a diverse and dynamic collection of over 260 independent hotels around the globe hand-selected for their inherent craft and distinct perspective on design and hospitality. Currently known as Vinpearl Luxury Landmark 81, the hotel is set high up in a gleaming 461-meter tower on the banks of the Saigon River and is anticipated to feature 223 rooms and suites, three food and beverage outlets, 12 function spaces, a business center, spa, outdoor pool, and fitness center.
720a Điện Biên Phủ, Phường 22, quận Bình Thạnh, Ho Chi Minh City, Việt Nam
Thông tin liên hệ
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