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TOK Restaurant & Bar: Restaurant Captain 10mil/month
- Hạn nộp: 22/04/2024
- Mức lương: 8 - 12 triệu
Thông tin cơ bản
Số lượng
1
1
Nơi làm việc
Thành Phố Hội An - Quảng Nam
Thành Phố Hội An - Quảng Nam
Giờ làm việc
Làm theo ca
Làm theo ca
Loại hình
Nhà hàng/ Bar/ Pub
Nhà hàng/ Bar/ Pub
Ngành nghề
Ẩm thực
Ẩm thực
Vị trí
Trưởng ca/ Giám sát
Trưởng ca/ Giám sát
Cập nhật
16/04/2024 09:56
16/04/2024 09:56
Mô tả công việc
- Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback.
- Strategizing and monitoring the daily activities of customer service operations.
- Assisting customer service staff with duties where required.
- Training staff in areas of customer service and company policies.
- Managing cashier coverage and customer flow to ensure proficient customer service.
- Monitoring and authenticating returns, exchanges, and voids.
- Investigating and solving customer service complaints.
- Assisting with the development and implementation of service policies, and explaining these to staff and customers.
- Maintaining documentation pertaining to customer service department activities.
- Performing additional duties where needed.
Quyền lợi được hưởng
- Salary : 9-10mil + tips & service charge.
- Others discuss when interview.
Yêu cầu công việc
- Have a strong skill set and background in delivering high levels of customer service and be passionate to offer high level service at all times.
- Strong oral and written English communication skills.
- Have more than 2 years experience in hospitality.
- Have integrity, honesty and take responsibility.
- Have the ability to communicate, manage and delegate at a high level with all levels of staff.
Yêu cầu hồ sơ
CV & Cover Letter in English
Tải lên từ máy tính
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 100 - 499
- Cẩm Thanh, Hội An, Quảng Nam, Vietnam
FUSE Hostels & Travel / Tok Restaurant & Bar
Thông tin liên hệ
- Hailie Trần - Hostel Manager