Sales Coordinator

• Answering telephone and responding to caller inquiries in a pleasant manner.
• Answering client/ bookers questions about property facilities/services (e.g., hours of operation,
• rates and room types, packages, promotions, entertainment, restaurants etc.)
• Serving as the point of contact for clients, communicating with them by phone, and emailing to
• respond to questions and requests.
• Generating reports, preparing proposals, collecting details, coordinating with clients & suppliers.
• Preparing sales-related documents throughout the sales process (e.g., proposals, contracts,
• banquet event orders, Company volume guaranteed rate Letter).
• Gathering materials and assembling information packages (e.g. brochures, promotional
• materials, sales demo kit, welcome kit, souvenir, etc.).
• Generating group and/or corporating leads through internet prospecting, networking, and
• telemarketing.
• Managing and maintaining Sales Manager’s working schedules, appointments, and travel
• arrangements.
• Assisting sales team by managing schedules, filing important documents, and communicating
• relevant information.
• Arranging and coordinating meetings, events, and any appointments.
• Recording, transcribing, and distributing minutes of meetings
• Interacting with the client in regards to leads, hotel needs, and client travel.
• Meeting with clients in the absence of the Sales Managers to effectively and professionally
• convey details of the sale to the client.
• Performing hotel site tours with potential clients.
• Monitoring, screening, responding to, and distributing incoming communications.
• Managing customer databases: designing, uploading, extracting and maintaining them.
• Creating and managing Company and Travel Agent profiles on the property management
• system.
• Loading and managing rate codes to the Hotel Software, and linking the negotiated rates to the
• correct company profiles.
• Printing Daily Sales reports for Sales Manager.
• Making files, retrieving documents, and reference materials.
• Conducting research and collecting data to prepare reports and documents.
• Utilizing efficient sales strategy for the maximization of hotel revenue.
• Coordinating necessary arrangements with vendors relating to sales.
• Ensuring all documents produced by the Sales Department (i.e. BEO’s, contracts, rooming lists,
• proposals) are completed accurately and on time.
• Responding to complaints from customers and giving after-sales support when requested.
• Ensuring the adequacy of sales-related equipment or material are available at all times.
• Other duties as assigned by Line Manager.

Full Salary & monthly Service Charge in probation period./100% Lương và tiền dịch vụ trong thời gian thử việc
Monthly meal allowance./Phụ cấp tiền ăn hàng tháng
2. Insurance policy/Chính sách bảo hiểm

Insurance according to the provisions of Labour law/Được đóng bảo hiểm dựa theo quy định của luật lao động.
24/7 accident insurance/Bảo hiểm tai nạn 24/7

• At least Bachelor degree in Business Administrative.
• Familiarity and knowledge of all departments within the hotel.
• Outstanding verbal and written communication in both Vietnamese and English.
• Good working knowledge of applicant of Microsoft software, SMILE software.
• At least 3 years of experience in a similar position in the travel industry.
• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus.
• Customer service-oriented.
• Well-organized and responsible with an aptitude for problem-solving.
• A team player with a high level of dedication.
• Willing to travel.

Lưu ý: Bộ phận Tuyển dụng sẽ chỉ liên hệ với các ứng viên được chọn.