Reservations Supervisor - Giám Sát Đặt Phòng

- The Reservations Supervisor is responsible for assisting with the supervision of the reservations department and the coordination of training for the individual and

department. 

- He/She oversees the operations of the department in selling rooms, and manages inventory to maximise transient sales. He/She updates room inventory via the distribution channels and assists to develop forecasts and reports for room revenue and occupancy.

- To assist guest and ensure their stays at the hotel are comfortable and an experience to remember. 

- The Reservation must be knowledgeable in the comprehensive description of the rooms, facilities and on-going offers, monitor the property inventory and coordinate with the front office for all special guest requests.

- The Reservations Supervisor ensures all procedures are performed to the property's standards, and assists reservation staff whenever necessary in performing all job functions, and coordinates with relevant department to resolve all guest issues and recommend appropriate measures where required.

- Housing and transportation allowances for those holding a household registration in Phu Quoc;

- A vacation allowance for sailors who work in Phu Quoc;

- Bao Viet health insurance for individuals and families;

- Provided with 3-star standard rooms;

- Provided with 3 meals a day;

- Fitness room for sailors

2-3 years in resort of similar size

- Goal Focus & Initiative

- Quality Awareness

- Analytical and numerical skills

- Excellent communication and presentation skills

- Deals efficiently and confidently with complaints and queries from owners, department heads and external parties

- Demonstrates strong personal organization and time management skills

Hotline: 0905 244 146

Phone: +84 (0297) 3559 8888