[SILVERLAND MÂY HOTEL] - Front Office Manager/Quản lý tiền sảnh
- Hạn nộp: 30/05/2024
- Mức lương: 18.000.000đ - 22.000.000đ
Thông tin cơ bản
1
Quận 1 - TP HCM
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
02/05/2024 13:26
Mô tả công việc
- Oversee the day-to-day operations of the front desk, including check-in, check-out, and guest registration
- Manage and supervise front desk staff, including training, scheduling, and performance evaluations
- Ensure that all guest inquiries and requests are handled promptly and efficiently
- Resolve guest complaints and issues in a timely and professional manner
- Maintain accurate guest records and documentation
- Generate and track front desk reports
- Implement and maintain front desk policies and procedures
- Stay up-to-date on industry trends and best practices
- Represent the hotel in a professional and courteous manner
- Perform other duties as assigned
Quyền lợi được hưởng
- Competitive salary and benefits package
- Opportunity to work in a fast-paced and dynamic environment
- Chance to make a real difference in the guest experience
- Professional development opportunities
Yêu cầu công việc
- Bachelor's degree in Hospitality Management or a related field
- 5+ years of experience in a hotel front desk or guest services management role
- Proven ability to manage and supervise staff
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite
- Fluency in English and another language is a plus
Yêu cầu hồ sơ
Send your CV to: hr.may(a còng)silverlandhotels.com
Contact/Zalo: 0358757853 (Ms. Thanh)
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 500 - 999
- 14-16 Đường Lê Lai, phường Bến Thành, Quận 1, Ho Chi Minh City, Vietnam
- https://www.silverlandhotels.com
Combining central locations with an unerring commitment to warm and heart-touching service, Silverland Hospitality has developed a portfolio of luxurious properties that captures the true essence of Saigon. Tracing a captivating path through the heart of the ‘Pearl of the Far East’, Silverland’s eight hotels reflect the unique history and culture of this majestic metropolis with distinct designs, old-world flair and a commitment to making each and every guest arrival feel like a celebrated homecoming. Eight properties. Eight distinctive locations. Eight great ways to experience the soul of Saigon. We care, always!
Thông tin liên hệ
- Phòng nhân sự