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38148 1

Spa & Gallery Manager (Trưởng bộ phận Spa)

  • Hạn nộp: 04/06/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Huyện Vân Đồn - Quảng Ninh
Giờ làm việc
Làm theo ca
Ngành nghề
Vui chơi & giải trí
Cập nhật
12/05/2024 20:33

Mô tả công việc


1. Ensure through effective supervision that all services offered at the Spa are carried out with utmost professionalism, efficiency and courtesy.

2. Oversee, supervise and monitor all facets of daily operations

3. Participate and assist in the development of Job Description manuals for each division

4. Interview, hire, train, supervise and evaluate all supervisors and associate of respective division.

5. Ensure all guests and visitors to the Spa leave with a pleasant experience.

6. Maintain and enhance guest satisfaction through effective relations and inter-personal skills.

7. Conduct daily inspection tours of the facility.

8. Ensure facility is clean and well maintained at all times.

9. Assist subordinates during peak periods and during shortage of manpower.

10. Maintain and promote the atmosphere of tranquility and peace in Spa areas at all times.

11. Ensure all Spa products are available at the Spa.


1. Participate and assist in the preparation of Annual Department Budget.

2. Ensure that expenses are in line, or below, with Department’s Operational Budget and that costs are strictly controlled.

3. Introduce improvements and adjustments to ensure the facility is cost-effective.


1. Attend promotional events as appropriate.

2. Entertain regular and potential clients.

3. Maximize sales of in-house facility, merchandise, and products through effective promotion.

4. Create and present a marketable facility, merchandise display, and program at all times.

5. Liaise with hotel and Corporate Sales & Marketing departments.


1. Ensure all subordinates are punctual for duty in correct uniform with name tags on at all times.

2. Ensure all subordinates project a professional image and pleasant disposition to enhance guests experience at all times.

3. Build an efficient and productive team of associates by taking an active interest in their welfare, safety, training and development, and through effective counseling.

4. Ensure that all associates have a complete understanding of the Spa and hotel’s policies and procedures, rules and regulation.

5. Conduct orientation program and training courses for new associates and regular “refresher” courses for existing associates.

6. Conduct periodical evaluation of associates’ performance and take appropriate corrective measures for improvements.

7. Interview new associates in liaison with hotel’s Personnel Department.

8. Propose associates’ annual vacation and schedule Public Holidays off-in-lieu during off-peak periods.

9. Ensure that the facility is adequately man during peak periods.

10. Take appropriate disciplinary action against repeat offenders of company’s rules and regulations, and policies and procedures.


1. Ensure new associates attend hotel’s orientation program before commencing work in Spa.

2. Ensure that associates are hired according to the requirements and specifications for the appropriate position.

3. Regularly update and improve training to reflect on current industry standards, trends and customers expectations.


1. Ensure that respective division’s monthly and other reports and correspondences are completed punctually and accurately.

2. Plan and effectively schedule associate roster to maximize manpower resources.

3. Ensure Spa and related general supply items are in sufficient stock, and that their consumption is in line with the business demands.

4. Manage stock and make order request when required in timely manner.

5. Ensure all related Spa operation license and related law are followed strictly and ac

Quyền lợi được hưởng

1. Receiving 100% of salary during probation time.

2. 22 standard working days per month.

3. Pre-opening allowance from 2 million Vietnam Dong to 4 million Vietnam Dong per month.

4. Pre-opening Service Charge bonus 1 million Vietnam Dong per month.

5. Free-provided accommodation with full- equipped and modern facilities according to Banyan Group standards (Electric water heater, AC, TV, internet, cable TV).

6. Contribution of social insurance, health insurance and unemployment insurance based on total salary (from probation period).

7. Free-provided Bao Viet health and accident insurance.

8. 12 to 14 days annual leave.

9. Free training courses from basic to advance by Banyan Group Academy.

10. Young and dynamic working environment.

11. Positive career development opportunities.

12. Other attractive bonus policies for encouragement and motivation

Yêu cầu công việc

- Have experience from a Spa supervisor position or higher for at least 2 years at a 4-star hotel spa or higher

- Agile, active, good looking

- Ability to arrange and organize work

- Ability to train and manage employees

- English communication

Yêu cầu hồ sơ

If you are interested in, please send your most updated resume to:

1. Email address: recruitment-quanlan[a còng] (please specify your name and applied position in the tittle of email)

2. Tel: 0904.163.444 (Mr. Sơn)

3. Apply directly via

Please noted that only short-listed candidates would be contacted for interview invitation.

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Sắp xếp đánh giá:

  • Quy mô:
  • Thôn Sơn Hào, xã Quan Lạn, huyện Vân đồn, Tỉnh Quảng Ninh, Việt Nam
  • Angsana Quan Lan is the first-of-its-kind premium resort on an outlying island of Vietnam's first-recognized World Natural Heritage Site, Ha Long Bay since 1994. The resort with 157 rooms and 40 beach villas offers hsigh-class services such as an all-day restaurant, 3 bars, an outdoor lagoon-style swimming pool, an indoor thermal sky pool and Angsana Spa & Onsen, etc. All of that makes us suitable for the needs of all customer segments visiting Ha Long at any time of the year. We are looking for local candidates. Please join our pre-opening team and enjoy the great career journey with Angsana Quan Lan! --- Khu nghỉ dưỡng Angsana Quan Lạn là khu nghỉ dưỡng hải đảo đẳng cấp quốc tế đầu tiên và duy nhất tại Quan Lạn thuộc quần thể Vịnh Hạ Long – được UNESCO công nhận là Di Sản Thiên Nhiên Thế Giới từ năm 1994. Khu nghỉ dưỡng với quy mô 157 phòng và 40 căn biệt thự biển mang đến các dịch vụ cao cấp như nhà hàng phục vụ cả ngày, 3 quầy bar, hồ bơi ngoài trời, hồ bơi nước ấm trong nhà và Angsana Spa & Onsen, phù hợp với nhu cầu của tất cả các phân khúc khách hàng đến với Hạ Long tại mọi thời điểm trong năm. Chúng tôi đang tìm đội ngũ ứng viên người bản địa. Hãy tham gia đội ngũ Tiền khai trương và cùng thưởng thức hành trình sự nghiệp tuyệt vời cùng đội Angsana Quan Lạn!

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