Director of Food & Beverage/ Giám đốc Ẩm thực

Hạn nộp: 15/06/2024
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Ba Đình - Hà Nội

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Ẩm thực

Vị trí
Tổng giám đốc/ PTGĐ/ Giám đốc/ PGĐ

Cập nhật
01/07/2024 13:33

Mô tả công việc

The F&B director is responsible for developing and implementing a strategy to fulfill the objective of increased sales and is also responsible for the overall operation of Food & Beverage and its team.

The F&B Director is responsible for giving direction to the entire food & beverage operational departments, which include Banquets, Restaurants, Room service, Lounge, Bakery, and Kitchen. The F&B Director is responsible for continually focusing on achieving hotel profitability through revenue generation and effective cost controls. They must achieve guest satisfaction targets and team member satisfaction goals. In addition, they are responsible for developing and training F&B operational managers and supervisors, analyzing current trends, and making recommendations accordingly.

Quyền lợi được hưởng

Professional working environment.
Attractive remuneration and insurance package.
Meals and laundry are provided by the hotel.
Opportunity to join international training and development programs.
Special food and beverage discount.
Hotel discounts worldwide at PPHG hotel brands and Global Alliance hotels for employees and their family members.
Social Insurance contribution as per Vietnam Labor Law and 24/7 Accident Insurance.
Annual health check-ups, summer vacation, and many outing activities.

Yêu cầu công việc

1. Leadership and Management:
• Direct, lead, and manage all operational activities of the Restaurant, Bar, Room Service, Banquets, and Kitchen within the hotel.
• Provide clear and effective leadership to departmental managers and staff, fostering a collaborative and high-performance work environment.
• Oversee the development of all budgets, forecasts, and schedules in line with the hotel's business plan, ensuring financial targets are met or exceeded.
• Implement guidelines, policies, and procedures for the operating departments to maintain consistency and quality in service delivery.
2. Operations and Meetings:
• Guide operations and establish a work environment conducive to achieving departmental and hotel goals and objectives.
• Conduct daily briefings with team members to communicate current key activities and objectives, fostering engagement and alignment.
• Attend all scheduled meetings as an integral part of the hotel's business team, actively contributing with proper preparation and insight.
3. Human Resources and Communication:
• Interview, select, train, appraise, coach, counsel, and discipline departmental employees/managers according to company standards, ensuring a skilled and motivated workforce.
• Effectively communicate with team members, providing clear direction, feedback, and support to enhance performance and morale.
4. Guest Satisfaction and Service Excellence:
• Anticipate changes in guest needs, the guest mix, and the competitive set to recommend appropriate product/service and operational changes as necessary, ensuring exceptional guest experiences.
• Ensure guest and employee satisfaction while maintaining market competitiveness and exceptional financial performance.
• Address guest issues promptly and proactively establish processes to promote guest satisfaction and loyalty.
5. Brand Representation and Compliance:
• Be an inspiration to all hotel staff, exemplifying the hotel's luxury standards of performance, service, and guest experience.
• Interact positively with other departments to ensure a seamless and luxurious guest experience throughout the hotel.
• Ensure compliance with local health and safety regulations and uphold the hotel's values, brand standards, and grooming guidelines.

Yêu cầu hồ sơ

Minimum of 5 years of food and beverage management experience, preferably in the luxury setting
A strong understanding of operational controls, budgeting, forecasting, menu engineering, sales, and marketing
Strong oral and written communication skills
Ability to train and develop team members
Ability to work effectively in a team environment and take initiative
Excellent organizational skills
Analytical skills
Computer skills (word processing, spreadsheet, and presentation software)
Language skills according to the hotel's needs

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

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Sắp xếp đánh giá:

Pan Pacific Hanoi

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Quy mô:
1 Thanh Nien Road, Ba Dinh District, Hanoi
https://Panpacific.com/hanoi
Set against the beautiful Westlake as its backdrop, the 5-star luxurious hotel Pan Pacific Hanoi offers modern guest rooms, extensive meeting spaces, a delightful range of dining options and recreational facilities for both business and leisure travelers. We are looking for active, confident, enthusiastic people with passion for excellent service; someone who’s willing to go the extra mile to create memorable experiences for our guests. In return, you’ll receive a competitive salary and benefits package, discounts at hotels across our network and opportunities to learn new skills and advance your career in a truly international environment. Our professional yet friendly team of 400 associates is ready to welcome like-minded colleagues. So don’t hesitate, step on a journey with us and discover your true abilities! Tọa lạc tại vị trí đắc địa, khách sạn 5 sao quốc tế sang trọng Pan Pacific Hanoi nổi bật trên khung cảnh thơ mộng của Hồ Tây như một ốc đảo thanh bình giữa lòng thủ đô náo nhiệt. Với những phòng ở cao cấp, không gian họp rộng rãi cùng nghệ thuật ẩm thực và dịch vụ giải trí đa dạng, Pan Pacific Hanoi thu hút cả khách du lịch và thương gia. Chúng tôi đang tìm kiếm các ứng viên năng động, tự tin, nhiệt tình với đam mê đem lại dịch vụ hoàn hảo, những chuyên gia phục vụ không ngần ngại cố gắng hết mình để tạo ra trải nghiệm đáng nhớ cho khách hàng. Và để đáp lại, bạn sẽ được hưởng mức lương và chế độ cạnh tranh, được giảm giá tại các khách sạn trong tập đoàn, và đặc biệt là cơ hội học kỹ năng mới để phát triển sự nghiệp trong môi trường quốc tế. Đội ngũ 400 nhân viên chuyên nghiệp và thân thiện của chúng tôi luôn sẵn sàng đón nhận các thành viên mới cùng chí hướng. Vì vậy đừng chần chừ, hãy bước vào hành trình cùng chúng tôi để khám phá khả năng thật sự của bạn!