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Assistant Restaurant Manager / Trợ lý Quản lý nhà hàng

  • Hạn nộp: 15/06/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực
Cập nhật
12/06/2024 09:20

Mô tả công việc

Job Summary: Assist Restaurant Manager, making sure all aspects of guest’s satisfaction for food and beverage service in restaurant, handles and solves problems from the guests. Conducting and following all SOP from Director of F&B Services in particular and in hotel management in general

Duties and responsibilities:

Guest Relations

Ensure guests are warmly welcomed and thanked. Provide feedback to staff on their guest relation skills, offering praise for good performance. Regularly visit tables to inquire about guests' dining experiences and handle any inquiries or complaints.

Area and Equipment Inspections

Conduct routine inspections of floors, carpets, windows, mirrors, entrances, outside areas, restrooms, and signage, addressing any issues with housekeeping. Ensure correct menus are available for specific meal periods and check the placement and condition of furniture and equipment.

VIP and Special Guests

Review the Daily VIP List to anticipate special needs and learn VIP guests' names. Assist the Host in seating VIPs and special guests, and introduce the captain to these guests to ensure a personalized experience.

Staff Management and Training

Ensure staff follows through on instructions, assist those who are behind, and maintain personal hygiene. Review daily activities and revenues, fill staffing gaps, counsel employees, and follow discipline procedures. Conduct briefings, weekly training, and monthly department training, while monitoring staff interactions with guests and adjusting schedules as needed.

Communication and Coordination

Communicate with the Host on the dining room status, review and respond to shift messages, and track revenue against the budget. Conduct shift briefings to discuss uniform and hygiene standards, out-of-stock items, house count, VIPs, special guests, policy changes, and answer staff questions.

Inventory and Supplies

Check the par list for shortages, assign staff to requisition supplies, and handle lost and found issues.

Dining Room Setup

Ensure the correct placement and cleanliness of tables and furniture.

Quyền lợi được hưởng

• Provision of uniforms and duty meals.

• Professional working environment.

• Entitlement to insurance as per labor law.

• In addition to the basic salary, entitlement to monthly service charges even during probationary period.

• 11 public holidays and 12 annual leave days per year.

• Tet and holiday bonuses.

• Attending employee events such as Employee Recognition Day, Mid-Autumn Festival, International Children's Day,...

Yêu cầu công việc

- Bachelor’s degree in hospitality, Business Administration, or related field

- Minimum of 3-5 years of experience in a supervisory role in a restaurant or hotel setting, preferably in a fine dining or upscale environment. Experience in vegetarian or plant-based cuisine is a plus.

- Strong leadership and team management skills.

- Strong problem-solving skills and ability to handle guest complaints effectively.

-Thorough understanding of food and beverage service standards as well as knowledge of health and safety regulations.

Yêu cầu hồ sơ

Candidates can apply directly on Hoteljob or via email at recruitment (at) If you have any questions, please contact Ms. Duyen in the HR department at 02363.847333 (Ext: 3404) for assistance. We look forward to welcoming you to our team!
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Sắp xếp đánh giá:

  • Quy mô:
  • Võ Nguyên Giáp, Khuê Mỹ, Ngũ Hành Sơn, Da Nang, Vietnam
  • The luxurious Furama Resort Danang is a true icon of Vietnam tourism. This 5-star haven on world-famous Da Nang beach is celebrated as Vietnam's most prestigious resort – counting royalty, presidents, movie stars and international business leaders among its celebrity guests. A multi-award winner for its unfaltering commitment to world-class service and facilities, the Furama is not only consistently voted Vietnam's No 1 resort, leading international polls also rank it among the very best resorts in Asia. But the Furama is much more than an idyllic tropical retreat, it is also a premier base for exploring one of Asia's most exciting new destinations – in the early days of being "discovered" by international tourism. Just a short drive from Danang lay four UNESCO-listed World Heritage Sites: the former imperial city of Hue (2 hours), the ancient 'Silk Road' trading port of Hoi An (30 minutes away), the spiritual centre of the Champa civilization, My Son (90 minutes) and the mystical Phong Nha Caves in Quang Binh province (7 hours), considered by some an access to the inner earth!

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