Giám sát nhà hàng/Food and Beverage Supervisor

Supervise and schedule the work of food and beverage staff, including servers, bartenders, hosts, and cooks

Ensure all dining outlets, bars, and catering services adhere to health, safety, and sanitation regulations

Monitor inventory levels and place orders for food, beverages, and other supplies as needed

Develop and implement training programs to improve service standards and product knowledge

Collaborate with the culinary team to review menus, plan special events, and make improvements

Handle customer complaints and inquiries in a professional and timely manner

Maintain detailed records of sales, labor costs, and other financial data

Assist in the preparation of budgets and forecasts for the food and beverage department

Monitor staff productivity and provide feedback and coaching to improve performance

Attend management meetings and contribute to the overall strategic planning for the resort

Promote a positive work culture and ensure staff adhere to the resort's values and policies

- Talent incentive regime

- Trained to improve skills

- Enjoy benefits according to state regulations

- Meals during work shift, Uniforms and shuttle bus

1-2 years of supervisory experience in a food and beverage or hospitality environment

Strong leadership, communication, and problem-solving skills

Excellent customer service orientation and conflict resolution abilities

Proficient in inventory management, budgeting, and financial analysis

Working knowledge of food and beverage operations, menu engineering, and catering

Bachelor's degree in hospitality management, culinary arts, or a related field preferred

Certified Food and Beverage Executive (CFBE) or equivalent certification is a plus

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