IT Officer/Nhân viên Công nghệ thông tin

As primary contact for servicing the computer hardware you’ll manage and monitor all computer hardware and make systems are installed properly and working efficiently

Keep up to date with all approved systems and technology including

- Computer Hardware systems and devices including PC LAN technology

- Software operating and utility systems

- Front Office and Accounts Receivable Property Management Systems

Interfaces to and from Front Office Property Management Systems and other Systems

- Back Office Accounting Systems

- PC and LAN based Office Automation products

- Internal and External Electronic Mail / Facsimile / Scanner software and communication tools

- Point of Sale Systems

- Guest and Administration Voicemail

- Call Accounting

- Cabling

- Hub / Switch Management Systems

- Assist and Support Electronic Door Locking Computer System

- Computer Virus protection

- Hotel IT Security and Firewalls

Maintain an up-to-date list of all computer hardware and software at hotel

Monitor the performance of the systems and maintain log book of performance

Understand all standards and customized features and functions of the Hotel front office system

Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications

Maintain uncompromising data and physical security standards

Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system

Administer all user ID’s, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries under the supervision of the IT Manager/Leader

• Competitive salary and Pre-opening service charge
• Accommodation allowance (for specific job band)
• Pre-opening Meal Allowance
• Provided duty meal and uniform
• Housing support upon entry to Vietnam/Quang Ninh
• Compulsory Insurance by Law
• Accident Insurance (24/7)
• Health Care Insurance AXA
• Birthday gifts and Internal Service Discount in accordance to IHG and resort's policy 

• Working knowledge of networks and operating systems and databases
• Strong analytical and problem-solving skills
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
• Great communication skills
• A team player, proactive, responsible, hardworking and able to work under pressure

• Diploma or Vocational Certificate in Computer Science or IT or related field
• 1 years’ related experience or with computer set-up and troubleshooting