Reservation Coordinator | Điều phối viên Đặt phòng (6 tháng)

Reservation Coordinator | Điều phối viên Đặt phòng (6 tháng)

Đã tuyển xong
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Hồng Bàng - Hải Phòng

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch

Ngành nghề
Kinh doanh & tiếp thị

Vị trí
Nhân viên

Cập nhật
02/12/2024 13:05

Mô tả công việc

Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests.
Answer questions about property facilities/services and room accommodations.
Follow sales techniques to maximize revenue. Input and access data in reservation system.
Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
Follow proper escalation procedures when addressing guest concerns.

Quyền lợi được hưởng

2 month probationary period, receive full salary & service fee bonus & participate in social insurance
05 working days according to regulations | 02 days off per week.
PVI comprehensive health insurance.
Uniforms and shift meals are provided by the Hotel| Free parking for motorbikes and cars.
Rates for group employees are applied when using services at the hotel.
Creative and friendly working environment.
Domestic and international training courses.
Vacation/annual leave | Periodic health examination.
Career development opportunities at Sheraton hotel chain and Marriott International.

Yêu cầu công việc

Can communicate fluently by English.
At least 1-2 year working experience at same position.

Yêu cầu hồ sơ

Please send your application via Hoteljob, email or direct to Hotline: 02253.266.888

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

Đánh giá ẩn danh

Môi trường làm việc

Chế độ đãi ngộ

Địa điểm làm việc

Sắp xếp đánh giá:

Sheraton Hai Phong

Theo dõi

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Vinhomes Imperia Metropolitan Area, Ha Noi street, Hong Bang district, Hai Phong, Vietnam
Sheraton Hai Phong, currently known as Vinpearl Hotel Imperial, Hai Phong, is expected to become one of the city’s top choices for business and leisure travelers and a hub for conferences and events in the center of Vietnam’s largest port city. The property is anticipated to feature 362 modern, residential rooms and suites, four food and beverage outlets, a ballroom and four function spaces, a pool, spa and fitness center.

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