[BANYAN] HK_HK Admin

We are looking for individuals who share our passion for excellence, creativity, and heartfelt service — those who take pride in crafting experiences that leave a lasting impression.

Key Responsibilities:

• Perform all administrative and clerical duties for the Housekeeping Department in an efficient and timely manner.
• Answer telephone calls and handle all communications in accordance with resort standards.
• Receive, record, and follow up on guest requests and internal work orders, ensuring proper coordination with relevant team members.
• Maintain effective communication with Housekeeping Supervisors and other departments to ensure smooth daily operations.
• Prepare and distribute daily reports, including room status, discrepancies, and housekeeping productivity reports.
• Manage and organize all departmental records, documents, and filing systems accurately.
• Handle incoming and outgoing correspondence, including emails, memos, and internal communications.
• Prepare requisitions for housekeeping supplies and coordinate with the store for timely collection.
• Update and maintain the Housekeeping information board and internal communication channels.
• Ensure the Housekeeping office is well-organized, clean, and operates efficiently.
• Assist in preparing monthly reports, schedules, and other documentation as required by the Executive Housekeeper.
• Perform any additional duties as assigned by the Executive Housekeeper or management.

• 12 days annual leave; 2 day-offs per week
• 100% Service charge (applicable to locals)
• Guarantee 100% payment to Employee's Social welfares
• Annual bonus & 13th-month salary (subject to business conditions)
• Private healthcare with PVI
• Uniforms, meals on duty and staff-house accommodation are provided free-of-charge
• Up to $2000 spending per annum on Banyan Group Complimentary Accommodation and discounts on F&B consumption during stay
• Officer Check allowance for meals
• Development programmes in a Supervisory role: UPLIFT, Essential English online learning
• Monthly participation into Banyan's 8 Pillars of Wellbeing programme
• Access to gym facilities

• Good English communication skills (spoken and written)
• Strong interpersonal and communication skills
• Well-organized with attention to detail
• Positive attitude, adaptable, and willing to learn
• Ability to work flexible hours when required

Experience:

• 1–3 years of relevant working experience (hospitality or related fields preferred)
• Experience in international or luxury environments is an advantage
• Basic understanding of service standards and customer experience
• Fresh graduates are welcome for entry-level positions

• Mobile/Zalo: (+84) 0365 668 996
• Email: ahrm-mcc[a-còng]garrya.com
• Or apply directly via HotelJob