Reservation Agent
- Hạn nộp: 20/02/2026
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Khác
Khách sạn/ Khu căn hộ
Kinh doanh & tiếp thị
Nhân viên
11/01/2026 15:53
Mô tả công việc
- Adhere to all Dusit International Standard Operating Procedures.
- Maintaining high standards of data quality through regular data cleansing activities.
- Manage all reservation requests, changes, and cancellations in compliance with the hotel’s business strategy.
- Reply to all guest requests within 24 hours of receipt.
- Ensure effective office administrative procedures that will safeguard and detect double-bookings, non-guaranteed bookings, filing errors and other inaccuracies, as well as guest data privacy and security.
- Able and understand hotel policies for no-shows, cancellations, credit and pre-payment policies.
- Handle daily trace/follow up reports according to the requirements.
Quyền lợi được hưởng
- Uniform
- Duty Meals
- Insurance policy per current labor law.
- Accident Insurance 24/7
- Monthly service Charge
- Annual Health Check
- Participating job training, skill training by international hotel standards.
- Hotel's Activities
- Other benefits per Vietnam labor law.
Yêu cầu công việc
- Minimum education of Bachelor degree in hotel management, Business Administration or relevant discipline.
- Minimum of 1 year in relevant experience in a similar capacity.
- Basic experience with OPMS and all related system and its day to day support.
- Good knowledge of Microsoft office programs.
- Enthusiastic and self-motivated, according to Dusit International’s core values.
- Ability to communicate effectively and professionally written and spoken English.
Yêu cầu hồ sơ
Nộp hồ sơ ứng tuyển
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Quy mô:
9 Ngõ 431 Đường Âu Cơ, Nhật Tân, quận Tây Hồ, thành phố Hà Nội, Vietnam
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The first Dusit-branded property in Hanoi, this exciting new hotel comprises over 200 well-appointed guest rooms in a prime location on Au Co Street, next to the famous West Lake in Tay Ho District. Designed to meet the culturally curious explorers who look out for original experiences, it offers a place to escape from the bustle of the capital yet be immersed in vibrant atmospheres where social interaction is encouraged and good vibes flow freely. Its wide range of facilities includes a stylish lobby, a West Lake-view swimming pool, a fully equipped fitness center, four food and beverage outlets, and three modulable meeting rooms equipped with the latest audiovisual equipment. This will be a place where the beauty of Vietnamese heritage and the vibrancy of the modern world intersect.
Thông tin liên hệ
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Recruitment Team
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