Training Manager

• Developing an annual training plan.
• Managing the training budget.
• Assisting department managers to develop and organize their training programmes.
• Assisting department managers to train individuals designated as departmental trainers.
• Organizing supervisory and management development programmes.
• Organizing cross-training programmes.
• Assisting the management in analyzing training needs.
• Completing monthly training reports.
• A two-way communication mode with related departments.
• Managing time effectively by meeting deadlines on time.
• Identifying Establishing and solving problems in a professional manner.
• Responsible for successful management and operations of trainings by measuring the progress of employee improvements towards communication skills, job skills and English skills.
• Knowing and understanding the job description of all positions in the resort
• Knowing and understanding resort policies.
• Maintaining grooming standards for all employees.
• Communicating effectively with guests, clients, business partners and employees.
• Being a superior sales person to promote the resort’s image and businesses.
• Coaching and counseling all employees when applicable.
• Evaluating objectively the training performance or related employees.
• Providing the most effective training to all employees regularly.
• Motivating employees to grow within the company.
• Developing newsletters connections.
• Developing himself/herself to become a better manager at all times.
• Relating the Spa concept to employees and ensure healthy living programme.
• Performing other duties as assigned by the management.

• At least Bachelor degree in any field
• At least 3 year experience international hotels/resorts
• Strong inter-personality and leadership skills
• Proficiency in English and computer literate
• Excellent public speaking skills
• Strong in driving results, people management and development

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