Room Attendant - Nhân viên Buồng phòng

• To participate in the daily briefing with the Housekeeping Manager/Supervisor

• To understand and strictly adhere to

• The rules and regulations established in the Employees Handbook.

• To understand and strictly adhere to the hotel’s policy on fire, hygiene, Health and safety and to handle all equipment, utensils and uniforms with care

• To prepare maid cart with proper clean linens, guest amenities and supplies

• To open all curtain, balcony door, collect all rubbish and dirty linen, turn off unnecessary electric devices

• To dust the room and furniture, guest belongings are always respected, cash and other personal items (receipts, credit card, passport, etc…) are not touched

• Water glasses are not emptied as they may contain medicine or contact lenses

• Guest clothing items are neatly arranged, folded and placed on surface or on the bed, shoes are neatly arranged in pairs

• To clean the closet, re-arrange hangers, slippers, laundry bag, flashlight, bathrobe, check the condition of safety box, note down on your worksheet and inform to Housekeeping office if any problem.

• Re-arrange maid cart and refill chemical before ending your shift

• To clean guest bathroom and replenish towel if necessary

• To be responsible for replenishment of guest complimentary water.

• Responsible for achieving and exceeding the guest satisfaction score.

• Ensure all guest room door is properly closed and secured when departing

• Responsible for the cleanliness of working areas and guest floor corridor

• Responsible for the hotel property in the work area.

• To report and record Lost and Damaged items. Lost and found

• Attend to guest calls, guest requirements and guest complaints in the assigned areas.

• To replenish amenities and supplies according to the operational standards

• Correct using chemical and cleaning towel for each purpose, red colour cloth is for toilet, blue colour is for multipurpose and yellow colour is for dust furniture

• To be ready and responsible when assigned, to perform any other duties as required from time to time by the Housekeeping Manager

- Competitive benefits and compensations

- Attractive allowances and other special caring programs as per Company regulation.

- High opportunity for learning, development and promoted career path.

• Basic English communication

• Honesty and positive attitude

- Available for candidates Quảng Nam and Đà Nẵng locations only.