Revenue Manager

Position Summary:

As the Revenue Manager, you will play a pivotal strategic role in maximizing the resort's overall profitability. Working closely with the Director of Sales & Marketing (DOSM) and the General Manager, you will drive revenue management strategies, ensuring that the right product is sold to the right customer, at the right price, and through the most effective distribution channels.

Key Responsibilities:

1. Strategic Revenue & Yield Management

Develop, implement, and drive comprehensive revenue management strategies to ensure the highest efficiency and profitability in resort business operations.

Maximize room and banquet revenue by effectively utilizing advanced yield management techniques.

Manage and control selling prices, rate policies, and room inventory capacity across all online and offline distribution channels for each market segment.

Monitor room occupancy and availability strictly, making agile adjustments and allocation plans to capture potential revenue sources and achieve the highest possible Average Daily Rate (ADR) and RevPAR.

Manage and ensure that overall resort revenue, including retail revenue from various product segments, aligns with the approved budget.

2. Forecasting, Data Analysis & Reporting

Develop accurate periodic forecasts for rooms sold and overall revenue to enable maximum yield from available market demand.

Analyze competitor performance across market segments, yield from each type of business, and the effectiveness of all distribution channels.

Monitor the effectiveness of applicable pricing policies through regular revenue reports, adjusting strategies where appropriate and proposing solutions to improve business efficiency.

Analyze production statistics and yield information to identify new business potentials, emerging markets, and trends, highlighting actionable findings to the Sales and Destination Business Development (DBD) teams.

Prepare, cross-reference, and verify periodic revenue reports in coordination with the Accounting Department to provide data-driven solutions for revenue growth.

3. Product Development & Cross-Functional Collaboration

Collaborate closely with the DOSM and General Manager to develop annual budgets, comprehensive business strategies, and regular financial forecasts.

Research, develop, and promote new resort products and services to diversify revenue streams.

Promote business strategies proactively and perform other specialized tasks as assigned by the Sales Director or General Manager.

4. "Yes I Can!" Brand Standards & Guest Experience

Create 100% guest satisfaction by embodying the "Yes I Can!" experience through performance that demonstrates genuine hospitality and consistently exceeds guest expectations.

Ensure that all revenue-generating initiatives and pricing strategies maintain the integrity of the brand and positively impact the overall guest journey.

• Career development path and professional working environment with Radisson international group
• Receive 100% salary and 50% service fee during probation period
• Accommodation provided

• Minimum one - three years experience as the same position in 4 – 5 stars hotel/resort
• Bachelor’s degree preferred majoring in guest service, business
• Strong analytical and organizational skills
• Excellent oral and written communication skills
• Able to collaborate effectively with other hotel employees and managers to ensure teamwork
• Being fluent in English; being able to using other language
• Being proficient in office informatics, hotel management software
• Mastering in hospitality activities
• Having good situation solving skills
• Being able to work independently under high pressure
• Having good commercial and business sense
• Arranging work and coordinating with colleagues well

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