Director of People & Culture/ Giám đốc Bộ phận Con người & Văn hóa

Responsible for developing and formulating policies, procedures, and practices to support the hotel's operational needs.

Supervises and advises management on strategic staffing plans, compensation, benefits, training and development, budgeting, and labor relations.

Takes a leadership role in fostering a culture that aligns with the hotel's strategic goals, overseeing performance management, talent assessment, and labor relations, including negotiating and administering labor agreements.

Business Performance

• Prepare, implement and compile data for monthly reporting

• Set periodical People & Culture and training budget & forecast

• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

People & Culture Management

• Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments

• Oversee the administrative activities of payroll, benefits, legal compliance and employment law

• Develop and propose plans relating to present or future manpower requirements of the resort to ensure that the resort is correctly staffed according to the projected level of business

• Liaise with employment agencies and other sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees

• Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff

• Identify, prioritize and meet short and long term training and development needs of the resort

• Review the recommendations of staff promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval

• Represent the resort in collective bargaining and contacts with labour organizations and employee representations

• Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager

• Direct the resort’s employee events, social and recreational activities as well as employee recognition programs

• Edit staff newsletters and other in-house staff publications

• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues

• Maintain confidentiality of sensitive matters/issues

• Ensure compliance with local health and safety regulations

Team Management

• Interview, select and recruit new employees

• Identify and develop team members with potential

• Conduct performance review and manages performance issues that arise within the team

• Constantly monitor team members performance, attitude and degree of professionalism

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify issues and provide a regular forum for department communication

• Perform other reasonable duties assigned by the assigned by the Management

• Service charge/ Phí dịch vụ
• 2 days off/ week/ Nghỉ 2 ngày/ tuần
• Full Social Insurance/ Bảo hiểm xã hội đầy đủ
• Uniform & Laundry/ Cung cấp đồng phục và hỗ trợ giặt ủi
• Accomodation for candidate from another city/ Kí túc xá cho nhân viên ngoại tỉnh
• Shuttle bus from the city to resort and back/ Xe đưa đón từ Phan Thiết đến resort và ngược lại
• International work environment/ Môi trường làm việc quốc tế
• Duty meal/ Bữa ăn theo ca
• Accor Group employee benefits (discussed in interview)/ Quyền lợi Nhân viên Tập đoàn Accor (trao đổi khi phỏng vấn)

• Bachelor’s Degree in Human Resources Management
• Minimum 5 years of Human Resources Management experience
• A strong understanding of labor and employment law
• Strong leadership, interpersonal and negotiation skills
• Excellent communication and customer contact skills
• Excellent reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Strong leadership, interpersonal and negotiation skills
• Excellent communication and customer contact skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• A team player & builder
• A motivator & self-starter
• Well-presented and professionally groomed at all times

• CV/ Hồ sơ ứng tuyển & sơ yếu lí lịch
• Potrait Photo/ Ảnh thẻ
• Certificates/Diploma/ Bằng cấp/chứng chỉ liên quan
• ID Card/ Căn cước công dân
• Health check/ Giấy khám sức khỏe
• Confirmation Of Residence Information/ Giấy xác nhận cư trú
• Criminal record/ Lý lịch tư pháp
• Certificate of conduct/ Giấy xác nhận hạnh kiểm